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These Terms and Conditions refer to promotional campaigns run by Krispy Kreme in the UK and should be read in conjunction with our General Terms and Conditions of Sale.These Terms and Conditions refer to promotional campaigns run by Krispy Kreme in the UK and should be read in conjunction with our General Terms and Conditions of Sale.

1 General

1.1 From time to time we may issue promotions and discounts on our Products as part of promotional and loyalty campaigns ("Promotions").

1.2 Participation in Promotions is subject to the following terms, as well as any specific terms issued by us from time to time in relation to individual Promotions ("Promotion Terms"). Current applicable Promotion Terms are set out below these general terms.

1.3 By participating in a Promotion, you agree to and accept the Promotion Terms.

1.4 We reserve the right to alter, amend, cancel and interpret the Promotion Terms at any time.

1.5 Promotions are only applicable in Krispy Kreme stores and do not apply in any other store or outlet unless expressly stated otherwise in the Promotion Terms.

1.6 Each Promotion will only be valid during the period specified in the Promotion Terms.

1.7 If you have been issued with a coupon or code (a "Voucher") as part of a Promotion, in order to participate in the Promotion, you should present the Voucher to the server prior to ordering any Products. If you have a hard copy Voucher, you must surrender it to the server to retain as evidence of the entitlement to the discount given.

1.8 Participation in Promotions is subject to availability. We will use our reasonable endeavours to ensure that sufficient stocks of promotional items are available in our stores but shall not be liable to you if sufficient stocks are not available. If sufficient stocks are not available we may, at our discretion, offer you an alternative product of similar value but no cash alternative will be offered.

1.9 All Vouchers issued as part of a Promotion are non-transferable and may only be redeemed once. The cash value of each Voucher is 0.00001p.

1.10 Any Vouchers presented to a server for redemption as part of a Promotion which appear to have been defaced or falsified in any way may be refused at the discretion of the server or store manager.

1.11 Promotions cannot be used in conjunction with any other offer or discount.

 

2 Gift Cards

For balance enquiries, please visit a participating Krispy Kreme retail store or call our customer care team on 01276 601170.

2.1 Gift cards can be loaded to any value between £10 and £250.

2.2 Gift cards must be presented at point of purchase.

2.3 Gift cards can only be redeemed at Krispy Kreme UK retail stores, excluding Bentalls and Selfridges concession stores.

2.4 Gift cards are not redeemable through the Krispy Kreme website, or for use on purchases from Tesco, Morrisons, Sainsbury's, Asda, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, Krispy Kreme online orders, University locations, UberEats & Deliveroo.

2.5 Gift cards cannot be exchanged for cash.

2.6 Gift cards are valid for a period of 24 months after activation. Any unused balance after this time will be lost.

2.7 Gift cards cannot be replaced if lost or stolen.

Gift Cards (Green/Red/Gold)

PLEASE NOTE: THESE CARDS WERE DISCONTINUED AND REMOVED FROM SALE ON 19th NOVEMBER 2017, HOWEVER EXISTING CARDS CAN BE REDEEMED UNTIL 30th NOVEMBER 2018.

- Gift cards are not redeemable through the Krispy Kreme website, or for use on purchases from Tesco, Morrisons, Sainsbury's, Asda, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, Krispy Kreme online orders, University locations, UberEats & Deliveroo.

- Gift cards must be presented to the server to punch out the doughnuts being redeemed.

- Gift cards cannot be used in conjunction with our Double Dozen promotion (please see below) or BOGOF offers.

- Gift cards cannot be used to redeem a premium or limited edition dozen.

- Gift cards cannot be replaced if lost by holder or stolen.

- Gift card redemptions are restricted for each type card as follows:

Green cards: the card entitles the customer to 1 doughnut of their choice per month for a calendar year from the date of purchase of the card. Multiple doughnuts can be redeemed at any one time and the relevant number of months will be voided from the card. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date.

Red cards: the card entitles the customer to 1 dozen box of doughnuts of their choice per month for a calendar year from the date of purchase of the card. No more than 3 boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.

Gold cards: the card entitles the holder to 1 double dozen doughnuts, comprising 1 dozen of Original Glazed and 1 dozen of either Choose Your Own or Assorted Doughnuts per month for a calendar year. The card will expire when all months have been redeemed or on the expiry date on the card . No more than 3 double dozen boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 double dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.

 

3 Complimentary Vouchers - Assorted Dozen / Original Glazed Dozen / 3 pack of Doughnuts / Doughnut & Drink

3.1 Vouchers can be redeemed at all Krispy Kreme stores.  Not  redeemable through the Krispy Kreme website, or for use on purchases from Tesco, Morrisons, Sainsbury's, Asda, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, Krispy Kreme online orders, University locations, UberEats & Deliveroo.

3.2 Only one Voucher can be redeemed per person per day and cannot be used in conjunction with Gift Cards or our BOGOF offers.

3.3 Vouchers are only valid at the specified store/s and date as printed on the Voucher.

3.4 Vouchers cannot be replaced if lost by holder or stolen.

 

4 Specific Customer Group Discounts

4.1 We offer discounts to certain customer groups as part of reciprocal discount arrangements.

4.2 Customers wishing to participate in these arrangements must present valid identification to the server that clearly verifies that they belong to the relevant customer group.

4.3 Discounts exclude impulse, promotional, gifting items and gift cards. Discount only available on individual doughnuts, dozen prices and drinks.

4.4 Discount only available on individual doughnuts, dozen prices and drinks. Not to be used in conjunction with any other offer. Offer valid in all Krispy Kreme stores.  Not  redeemable through the Krispy Kreme website, or for use on purchases from Tesco, Morrisons, Sainsbury's, Asda, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, Krispy Kreme online orders, University locations, UberEats & Deliveroo.  Krispy Kreme UK reserves the right to change, cancel or amend offer at any time.

4.5 Discounts are provided to the following customer groups:

4.5.1 Retail Partner Discount (including but not limited to: Network Rail, Selfridges): 10% discount on the total bill for authorised partners upon presentation of an official staff or company ID card.

4.5.2 Student: 10% discount on total bill, upon presentation of a valid NUS Student Card or University ID (with valid expiry date). Discount not available on purchases made from cabinets on third party partner sites.

4.5.3 Emergency Services Personnel: 10% discount on the total bill for uniformed and on duty emergency service staff. To qualify for the discount you must be in emergency services uniform and show Fire, Ambulance or Paramedics I.D stating you are one of the 3 groups, or a valid warrant card for Police (including plain clothes police).

4.5.4 Scotland Only: 10% discount on production of a valid Scottish Police Recreation Association (SPRA) membership card; and 

4.5.5 Military Personnel: 10% discount on the total bill for military personnel upon presentation of a valid Rewards for Forces, MOD90 British Army ID or Defence Discount Service ID.

PLEASE NOTE: the above discounts cannot be used in conjunction with our promotional offers, gift cards purchases, online orders, occasions orders and BOGOFs

 

5 Hotlight Happy Hour

5.1 Hotlight is available in these Theatre stores daily 7pm - 8pm: Bluewater, Braehead, Bristol Avonmeads, Edinburgh Hermiston Gait, Enfield, Gateshead, Leeds Birstall, Manchester Trafford, Peterborough, Shannon Corner and Slough*.  * Hotlight Hour not available in our Slough store on a Sunday due to store closing at 4pm. 

During Hotlight hour you can purchase hot Original Glazed doughnuts and enjoy complimentary hot drink and syrup refills during the hour whilst you dine in. Krispy Kreme UK reserves the right to change or amend the offer at any time, or cancel in the event of mechanical breakdown without notice. https://www.krispykreme.co.uk/hotlight-hour 

 

6 Prize draws: 'Win Doughnuts for your Office' &' Win a Double Dozen' – Business Card Draw

6.1 Winners of prize draws will be selected at random at the end of the month from all entries received. Only one winner will be drawn per month.

6.2 Entry to the prize draw is on the basis of one entry per person and in order to enter participants must be over the age of 18

6.3 To enter the 'Win Doughnuts for Your Office' prize draw you must drop your business card into the relevant drop slot located in Krispy Kreme participating stores.

6.4 Winners will be notified either by email, telephone and/or in writing as soon as is practicable after the winner has been drawn. If we cannot successfully contact the winner within 48 hours of that winner being drawn (making reasonable efforts), then that winner forfeits the right to the prize and another entrant will be drawn for the prize.

6.5 The prize for 'Win Doughnut for Your Office' will be Krispy Kreme's Signature Original Glazed doughnuts. The prize is limited to 120 doughnuts per draw.

6.6 The prize for 'Win a Double Dozen' consists of a Dozen Original Glazed and a Sharer Dozen.

6.7 If the winner is unable or unwilling to accept a prize or does not consent to clause 7.8 below subsequent draws will take place until a new winner is found who is able/willing to accept the prize and consent to clause 7.8.

6.8 By entering the prize draw, you consent to the following:

6.8.1 winners' names will be disclosed to any person requesting that we confirm the identity of the winner; and

6.8.2 winners' names and/or photograph may be published for promotional or marketing purposes.

6.9 Prize draws are not open to employees of Krispy Kreme (or its associated companies or subsidiaries), or their families.

6.10 The prize will be delivered to the winner by within 7 days of the winner being contacted or at a date prearranged with the winner.

Your information will not be shared with any other organization. It will only be used by Krispy Kreme to keep you updated on products, promotional offers and special events. To 'opt out' of any promotional material from Krispy Kreme write 'NO' across your business card. Please feel free to review our Privacy Policy for more information. 

 

7 All media and products

Krispy Kreme UK Limited issue various forms of discount media as part of promotional and/or loyalty campaigns to our customers. The participation in schemes and use of the discount media is subject to the following general standard terms and conditions in addition to specific terms and conditions listed below: 
a) Participation in and use of discount scheme/media is restricted to Krispy Kreme stores only and does not include Tesco, Morrisons, Sainsbury's, Asda, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, Krispy Kreme online orders, University locations, UberEats & Deliveroo unless otherwise specified.

b) Each form of discount scheme/media will have a valid to/from date or an expiry date. Any discount scheme/media presented for redemption after the expiry date will be at the discretion of the Store Manager. 
c) Notwithstanding the printed expiry date of discount scheme/media, Krispy Kreme UK Limited reserves the right to continue the scheme/media if stocks of the media remain undistributed whereupon the discretion of the Store Managers will prevail with regard to the redemption of the media without implying any formal/legal extension of the expiry date. 
d) The customer must present the completed discount media to the server prior to ordering product(s) that confers a full/part discount against a product(s). 
e) The customer must surrender the discount media to the server to retain as evidence of the entitlement to the discount given.
f) Every effort will be made to supply the customer with the product(s) requested upon presentation of related discount media but in the event the store does not have the requested product(s) an alternative of similar value will be offered. 
g) Discount media is not transferable or saleable and may only be redeemed once, the cash value of discount media is 0.00001p per coupon/voucher. 
h) Any discount media presented to a server for redemption that appears to have been falsified in any way may be refused at the discretion of the server or Store Manager. 
i) Krispy Kreme UK Limited reserves the right to alter, amend, cancel and interpret the standard  nd specific discount media terms at any time and any decision made by the employees will be final and binding. 
 ) By making a purchase and accepting a form of discount media that has been duly marked by a server to record the purchase the customer agrees to participate in and accept the terms of the discount media as detailed above. Nothing in the above terms will affect your statutory rights. 
k) Any instructions, terms and conditions on any advertising or promotional materials relating to discount media will form part of the standard terms above and the specific discount media set out separately below, in the event of any conflict the terms laid out on this page of the website will take precedent. 
l) The redemption of discounts and discount media cannot be used in conjunction with any other promotional offers at the discretion of the Store Manager.

 

8. Wedding Tower offer

10% off original glazed doughnut tower, assorted doughnut tower and doughnut wedding favours when purchased through: https://www.krispykreme.co.uk/celebrations/weddings.

Online offer only. Not available in Krispy Kreme stores in the UK, Selfridges, Bentalls, Tesco, Morrisons, Sainsbury’s, Moto, Universities, Welcome Break, Roadchef, Shell, EuroGarages, Center  Parcs and Krispy Kreme mobile events. Discount code: 10WMAG2019, must be entered before check out to reduce the price. This offer is available for orders made between 17th January 2019 – 17th July 2019, for bookings between 31st January 2019 – 17th July 2020. This offer can only be redeemed 1 year in advance. Cannot be used in conjunction with any other offer. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one discount code redeemable per transaction. Products are subject to availability. Standard Krispy Kreme terms & conditions apply. Full T&Cs can be found visiting: https://www.krispykreme.co.uk/promotional-terms-conditions. For any queries with your wedding order, please email: orders@krispykreme.co.uk.

9. Coffee Loyalty Card

1 stamp to be collected per coffee purchased at full price. 7th drink free equates to 1 small coffee - 12oz for Americano, Cappuccino, Latte. This equates to 8oz for Flat white. Espresso shots are also included. This does not include extra shots, syrups or cream. Milkshakes and bottled drinks not included. Stamps must be marked by the official Krispy Kreme coffee stamper. Completed card must be surrendered upon redemption in store.

Offer valid in Krispy Kreme retails stores in the UK only who serve hot drinks. Excludes: Selfridges, Bentalls, Tesco, Asda, Morrisons, Sainsbury’s, Moto, Universities, Welcome Break, Roadchef, Shell, Costco, EuroGarages, Center Parcs and Krispy Kreme mobile events. Stamp card expires on 30th June 2019. This stamp card can be used in conjunction with the “coffee and doughnut £2.95/£3.25” deal; when the “coffee and doughnut deal for £2.95/£3.25” is purchased; customers can expect to receive 1 stamp. The stamp card can also be used in conjunction with the £1.95 introductory coffee promotional price. The stamp card cannot be used in conjunction with any other offers. A stamp cannot be collected for any complimentary coffees. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one stamp to be collected per coffee purchased per transaction. Products are subject to availability. Standard Krispy Kreme terms & conditions apply.

10. Milkshake Mondays - valid until 26th August

Offer only available in Krispy Kreme UK stores that offer Kreme Shakes. Not available in Ireland, Selfridges, Bentalls, Tesco, Morrisons, Sainsbury’s, Asda, Moto, Universities, Welcome Break, Roadchef, EuroGarages, Center Parcs, Krispy Kreme mobile events, Krispy Kreme Occasions and online orders. Products included in the offer are Strawberry Kreme Shake, Chocolate Kreme Shake, Caramel Kreme Shake – made with Lotus Biscoff, Cherry Kreme Shake, and Banana Kreme Shake. The offer is available on Mondays only from the 13th May – 26th August 2019 only, strictly subject to product availability. Limited to one redemption per person per transaction per day. Only one free kreme shake can be redeemed per customer.  Cherry Kreme shake and Banana Kreme shake available until the 7th July 2019.

11. Dozen on pack competition - Star of the Show

To enter our competition, simply follow @KrispyKremeUK and upload you image using #KKstaroftheshow Competition closes midnight on 7th July 2019. Three winners will be chosen at random and announced by 10th July 2019. The prize consists of: Two standard theatre tickets, available at winner’s choice of nationwide venues in the UK and Ireland, up to a maximum value of £60 per person).  Prize cannot be exchanged for money.  Open to UK residents only.  Krispy Kreme UK reserves the right to change, cancel or amend the offer at any time.  Prize draws are not open to employees of Krispy Kreme (or its associated companies or subsidiaries), or their families.   This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. Two standard theatre tickets, available at winner’s choice of nationwide venues in the UK and Ireland, up to a maximum value of £60 per person (or Euro equivalent).

12. £1 off when you buy any 3 pack

Offer only valid in Krispy Kreme UK stores and Tesco stores with a Krispy Kreme cabinet. Excludes Morrisons, Asda, Sainsbury’s, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, University locations, UberEats, Deliveroo, and online orders. Offer valid from 27th May – 1st September 2019. Subject to availability. This offer entitles a customer to £1 off any 3 pack purchased. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Coupon must be surrendered upon redemption.

13. Buy one Original Glazed Ice Kreme with Original Glazed doughnut and get one complimentary

Ice Kreme available in the following Krispy Kreme stores: Bluewater, Braehead, Brighton,  Bristol, Cardiff, Edinburgh, Enfield, Gateshead, Leeds, Manchester, Milton Keynes, Meadowhall, Peterborough, Shannon Corner, Slough, West quay, and Windsor,

Offer only valid in Krispy Kreme UK stores that sell Ice Kreme. Excludes Tesco, Morrisons, Asda, Sainsbury’s, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, University locations, UberEats, Deliveroo, and online orders. Offer valid from 27th May – 1st September 2019. Subject to availability.This offer entitles a customer to a free Original Glazed Ice Kreme with an Original Glazed doughnut with the purchase of an Original Glazed Ice Kreme and an Original Glazed doughnut (RSP £3.50). Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Coupon must be surrendered upon redemption.

14.  50% off a Kreme Shake

Offer only valid in Krispy Kreme UK stores that sell kreme shakes. Excludes Tesco, Morrisons, Asda, Sainsbury’s, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, University locations, UberEats, Deliveroo, and online orders. Offer valid from 27th May – 1st September 2019. Subject to availability.This offer entitles a customer to 50% off a kreme shake. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Coupon must be surrendered upon redemption

15. Original Glazed Dozen for £1 when you buy any dozen - £1 donated to TCT

Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Asda, Sainsbury’s, Service Stations, Center Parcs, Bentalls, Selfridges, Krispy Kreme Occasions, University locations, UberEats, Deliveroo, and online orders. Offer valid from 23rd – 26th  August 2018 in England & Wales. Offer valid from 2nd – 5th August 2018 in Scotland. Subject to availability. This offer entitles a customer to an Original Glazed Dozen for £1 with any Krispy Kreme dozen purchase - £1 will be donate to Teenage Cancer Trust. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per dozen box purchased. Products are subject to availability and range change. Coupon must be surrendered upon redemption.

16. Throw Back Retro Arcade Games - Terms and Conditions

By participating in the Krispy Kreme Throwback Arcade competition (Competition) in the United Kingdom, you agree to be bound by these terms and conditions.

If you do not accept these terms and conditions, you cannot participate in the Competition or be eligible for any prizes offered in the Competition.  The Competition is offered by Krispy Kreme UK. These conditions should be read in conjunction with our Privacy Policy which can be found at https://www.krispykreme.co.uk/privacy-policy

1             Eligibility

(a)          Entry is open to residents of the United Kingdom over the age of 16 years, excluding our employees and officers or any agency associated with the promotion of the Competition and their immediate families.  All persons under the age of 18 years must obtain and be able to demonstrate the consent of a parent or guardian before entering the Competition.  The parent or guardian agrees to these terms and conditions.

(b)          If you breach this clause 1, you will not be eligible to win any prizes.

2             Entries

(a)          A person may enter the Competition by:

(i)            accessing one of the four Krispy Kreme Throwback Arcade games (Games) available on the Krispy Kreme UK Instagram account (@krispykremeUK) on an eligible mobile device and playing the Game in accordance with clause 4;

(ii)           at the end of the Game, opting in to receive a score and being added to the top ten score leaderboard; and

(iii)          correctly completing and successfully submitting all information requested on the Game for addition to the top ten score leaderboard, including nickname, full name, and email address.

(b)          Entry into the Competition is free and the Games are available to access and play free of charge.

(c)           A valid internet connection is required to participate in the Competition.  Data charges may apply and participants are encouraged to check their data and/or mobile plan (as applicable) before participating in the Competition and/or playing the Game.

(d)          Incomplete or non-conforming entries will be deemed invalid.

(e)          We reserve the right to verify the validity of participants and Game plays at any time during or after the Competition Period, and reserve the right to disqualify any participant who tampers with the Game play process or who participates in the Game other than in accordance with these terms and conditions.  Failure by us to enforce any of our rights at any stage does not constitute a waiver of those rights.

(f)           All Game plays are deemed to be received at the time of receipt by us and not at the time of transmission by the participant.  We are neither responsible nor liable for late, lost or misdirected Game plays, or Game plays not received by us for any reason whatsoever.

3             Competition period

(a)          The Competition commences on 18th July and concludes on 25th August at 5.00 pm UK (Competition Period).

(b)          Winners will be notified on 30th August via the email address provided in the winning Competition entry.

(c)           A person can enter as many times as they like within the Competition Period.

4             How to play

(a)          To participate in the Competition, participants must, during the Competition Period, play the Games in the manner and time required by following the prompts.

(b)          While playing the Games, participants can earn points for:

(i)            speed;

(ii)           collection of points and power ups;

(iii)          maintaining health; and

(iv)          performing power moves.

(c)           At the conclusion of the participant’s Game, the total points amassed by the participant will be tabulated into a score (Score).  The Score will be reset for each Game played by the participant.

(d)          In the event of a tie between participants, for the purpose of determining which participant is a winner or the ten participants with the highest Scores to be featured on the leaderboard for any Game, the participant who received that Score first during the Competition Period from all tied participants will be deemed the winner or will be featured on the leaderboard (as applicable) for that Game.  If there is still a tie, we will invite the remaining tied participants to answer (in 25 words or less) a question determined by us in our absolute discretion, in the manner and time required by us, and the participant judged to have submitted the best answer, on a basis of originality and creative merit, will be deemed the winner or will be featured on the leaderboard (as applicable) for that Game.

(e)          Participants’ nicknames must be appropriate for display on the leaderboard of the Game and/or our website and social media pages as determined by us in our absolute discretion.  If a participant’s nickname is in whole or in part violent, obscene, illegal, inappropriate, racially or morally offensive, infringing on any rights of third parties (including without limitation, trade mark rights), or creates claims for defamation, or intentional or negligent infliction of emotional distress, as determined by us in our sole discretion, the participant will not be featured on the leaderboard and will be deemed ineligible to participate in the Competition.

5             Your obligations

You must at all times comply with our reasonable directions and all applicable laws in relation to the Competition.

6             Prizes

(a)          For the purposes of this clause 6, an “Eligible Individual” is a person who has complied with these terms and conditions.

(b)          The prizes are as follows:

(i)            A 1 year supply of doughnuts to the first-place Eligible Individual on the leaderboard of each Game (1 giftcard worth £250) +  A chance to win the BONUS prize of 1 Nintendo Classic Mini Console: Super Nintendo Entertainment System via prize draw

(ii)           A 6 month supply of doughnuts to the second-place Eligible Individual on the leaderboard of each Game (1 giftcard worth £125) and 1 Krispy Kreme merch goodybag

(iii)          A 3 month supply of doughnuts to the third-place Eligible Individual on the leaderboard of each Game (1 giftcard worth £65) and 1 Krispy Kreme merch goody bag

(iv)         A double dozen voucher to the 4th, 5th, 6th, 7th, 8th, 9th and 10th eligible individual on the leaderboard of each game

(c)           An Eligible Individual may receive a maximum of one Prize for the Competition. If you receive the highest Score across all four Games, you will only receive one Prize.

(d)          Following the Competition Period, we will contact the 10 winners via the email address provided in the winning Competition entry. The winners must provide us with a mailing address for the delivery of their Prize.

(e)          We do not warrant that delivery of a Prize will occur on a specified date.

(f)           We are not liable for non-receipt of a Prize for any reason. Any Prizes returned to us unclaimed may be distributed or retained by us in our absolute discretion.

(g)          A Prize will be delivered to the winner within 28 days of the date of us receiving their mailing address.

(h)          Prizes are not transferable and are not redeemable for cash.  If a Prize is unavailable for whatever reason, we reserve the right to substitute the Prize for a prize of equal or greater value, subject to any regulations.

(i)            A Prize is not valid in conjunction with any other offer.

(j)           By accepting a Prize, a winner (and their parent/guardian) agrees to comply with all conditions of use of the Prize, and to participate in and co-operate as required with all reasonable marketing activities relating to the Prize.

(k)          We reserve the right to request the winners provide proof of age and identity.  Identification considered suitable for verification is at our discretion.

(l)            Our decision is final and we will not enter into correspondence regarding the result.  We may in our absolute discretion deem winning Scores invalid subsequent to a winner being notified or announced if it is discovered that the winner did not participate in the Competition in accordance with these terms and conditions.  In such circumstances, the Prize will be awarded to the Eligible Individual with the next highest Score.

(m)         Prizes may not be resold or offered for resale at a premium (including via online auction sites) or used for advertising, promotion, or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services.  If a Prize is sold or used in breach of this condition, we may, at our absolute discretion, withdraw that Prize.  Where a Prize or any part of a Prize has been withdrawn in accordance with this clause no refund, substitute or compensation will be offered and the winner and any person who has purchased or otherwise bears that Prize will be refused service.

7             Warranties

For the purposes of the Competition, you represent and warrant to us that you are fit, healthy and able to fulfil your obligations as set out under these terms and conditions.

8             Liability

(a)          If for any reason this Competition is not capable of running as planned, including but not limited to technical failures, unauthorised intervention, fraud or any other causes beyond our control which corrupts or affect the administration, security, fairness, integrity or proper conduct of this Competition, we reserve the right in our sole discretion to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Competition.

(b)          Except for any liability that cannot be excluded by law, we and our officers, employees and agents exclude all liability (including negligence) for any personal injury or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Competition, including, but not limited to, where arising out of the following:

(i)            the arrangement for the supply, or the supply, of goods or services by any person to the Prize winners and, where applicable to any persons accompanying the Prize winners;

(ii)           the conduct of the Game and any technical difficulties or equipment malfunction (whether or not under our control);

(iii)          any theft, unauthorised access or third party interference;

(iv)          any Game play or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by us) due to any reason beyond our reasonable control;

(v)           any variation in prize value to that stated in these terms and conditions;

(vi)          any tax liability incurred by a winner or entrant;

(vii)         participation in the Competition; and/or

(viii)        redemption and/or use of a Prize.

(c)           To the fullest extent permitted by law, any liability of us or our officers, employees or agents for breach of any such rights is limited to the payment of the costs of having the Prize supplied again.

9             Intellectual property

Each participant acknowledges and agrees that, in the event they are one of the ten participants with the highest Scores for any Game, we may use, modify, and disclose:

(a)          your nominated nickname and Score publically on a leaderboard during the Competition and/or our Website and social media pages in connection with the Competition;

(b)          your name, likeness, image or voice (including photograph, film or recording) in any media (including making them available on our Facebook or other social media pages); and

(c)           all information provided by you to us at any time (including at entry) (Material),

for an unlimited time, anywhere in the world, without further reference, payment or any other compensation to you for the promotion of any of our products or services, including sending you electronic messages.

10         Privacy

(a)          We collect your personal information for the purpose of conducting and promoting this Competition (including but not limited to determining and notifying Prize winners).

(b)          You acknowledge and agree that we will handle and use your personal information in accordance with our Privacy Policy as set out on our website at https://www.krispykreme.co.uk/privacy-policy.  A request to access, update or correct any information should be directed to us.

(c)           If you do not wish to provide us with the personal information requested under clause 2, then you may not be eligible to take part in the Competition.

11         Queries

(a)          Any queries regarding the Competition should be directed to helpdesk@krispykreme.co.uk during our business hours.

(b)          If for any reason any aspect of the Competition is not capable of running as planned, including by reason of weather, earthquakes, terrorism, environmental events, tampering, unauthorised intervention, fraud, technical failures, infection by computer virus, telephone network failure, bugs, or any cause beyond our control, we may in our sole discretion cancel, terminate, modify or suspend the Competition or delivery of any Prizes, or invalidate any affected entries.

(c)           Without limiting any other paragraph, we may cancel the Competition, delivery of any Prize or part thereof, or amend any aspect of this Competition or of these terms, subject to applicable laws and subject to the approval of the relevant authorities in each relevant jurisdiction, if required.

17. Midnight Launch

Stores participating in the midnight launch are: Bristol, Edinburgh, Enfield, Gateshead, Leeds, Manchester, Peterborough & Shannon Corner. The launch is at midnight on the night of Sunday 25th (through to Monday 26th) The first twelve cars in the drive thru queue will receive a complimentary limited edition dozen box, with the the first car in the queue receiving a giant KitKat box containing a Limited Edition KITKAT dozen.

These offers are operated by Krispy Kreme U.K. Limited, a company registered in England and Wales with company number 04532445 and registered office at Unit 4, Albany Park, Frimley Road, Camberley, Surrey, GU16 7PQ.