Promotional Terms & Conditions


1 General

1.1 From time to time we may issue promotions and discounts on our Products as part of promotional and loyalty campaigns (" Promotions").

1.2 Participation in Promotions is subject to the following terms, as well as any specific terms issued by us from time to time in relation to individual Promotions (" Promotion Terms"). Current applicable Promotion Terms are set out below these general terms.

1.3 By participating in a Promotion, you agree to and accept the Promotion Terms.

1.4 We reserve the right to alter, amend, cancel and interpret the Promotion Terms at any time.

1.5 Promotions are only applicable in Krispy Kreme stores and do not apply in any other store or outlet unless expressly stated otherwise in the Promotion Terms.

1.6 Each Promotion will only be valid during the period specified in the Promotion Terms.

1.7 If you have been issued with a coupon or code (a " Voucher") as part of a Promotion, in order to participate in the Promotion, you should present the Voucher to the server prior to ordering any Products. If you have a hard copy Voucher, you must surrender it to the server to retain as evidence of the entitlement to the discount given.

1.8 Participation in Promotions is subject to availability. We will use our reasonable endeavours to ensure that sufficient stocks of promotional items are available in our stores but shall not be liable to you if sufficient stocks are not available. If sufficient stocks are not available we may, at our discretion, offer you an alternative product of similar value but no cash alternative will be offered.

1.9 All Vouchers issued as part of a Promotion are non-transferable and may only be redeemed once. The cash value of each Voucher is 0.00001p.

1.10 Any Vouchers presented to a server for redemption as part of a Promotion which appear to have been defaced or falsified in any way may be refused at the discretion of the server or store manager.

1.11 Promotions cannot be used in conjunction with any other offer or discount.


2 Gift Cards (Green/Red/Gold)

2.1 Gift cards can be redeemed at all Krispy Kreme UK stores, including our stores in Selfridges Birmingham & Manchester and Bentalls Kingston. Not redeemable in Selfridges London or by our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.)

2.2 Gift cards must be presented to the server to punch out the doughnuts being redeemed.

2.3 Gift cards cannot be used in conjunction with our Double Dozen promotion (please see below) or BOGOF offers.

2.4 Gift cards cannot be used to redeem a premium or limited edition dozen.

2.5 Gift cards cannot be replaced if lost by holder or stolen.

2.6 Gift card redemptions are restricted for each type card as follows:

2.6.1 Green cards: the card entitles the customer to 1 doughnut of their choice per month for a calendar year from the date of purchase of the card. Multiple doughnuts can be redeemed at any one time and the relevant number of months will be voided from the card. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date.

2.6.2 Red cards: the card entitles the customer to 1 dozen box of doughnuts of their choice per month for a calendar year from the date of purchase of the card. No more than 3 boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.

2.6.3 Gold cards: the card entitles the holder to 1 double dozen doughnuts, comprising 1 dozen of Original Glazed and 1 dozen of either Choose Your Own or Assorted Doughnuts per month for a calendar year. The card will expire when all months have been redeemed or on the expiry date on the card . No more than 3 double dozen boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 double dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.


3 Complimentary Vouchers - Assorted Dozen / Original Glazed Dozen / 3 pack of Doughnuts / Doughnut & Drink

3.1 Vouchers can be redeemed at all Krispy Kreme stores, including Selfridges Birmingham & Manchester and Bentalls. Not redeemable at Selfridges London or by our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.).

3.2 Only one Voucher can be redeemed per person per day and cannot be used in conjunction with Gift Cards or our BOGOF offers.

3.3 Vouchers are only valid at the specified store/s and date as printed on the Voucher.

3.4 Vouchers cannot be replaced if lost by holder or stolen.


4 Specific Customer Group Discounts

4.1 We offer discounts to certain customer groups as part of reciprocal discount arrangements.

4.2 Customers wishing to participate in these arrangements must present valid identification to the server that clearly verifies that they belong to the relevant customer group.

4.3 Discounts exclude impulse, promotional, gifting items and gift cards. Discount only available on individual doughnuts, dozen prices and drinks.

4.4 Discount only available on individual doughnuts, dozen prices and drinks. Not to be used in conjunction with any other offer . Offer valid in all Krispy Kreme UK stores. Excludes our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.) and Krispy Kreme Occasions and online orders. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time.

4.5 Discounts are provided to the following customer groups:

4.5.1 Retail Partner Discount (including but not limited to: Network Rail, Selfridges): 10% discount on the total bill for authorised partners upon presentation of an official staff or company ID card.

4.5.2 Student: 20% discount on the highest value product upon presentation of a valid NUS Student Card, University ID (with valid expiry date) or Student Beans ID (mobile app)

4.5.3 Emergency Services Personnel: 20% discount on the total bill for uniformed and on duty emergency service staff. To qualify for the discount you must be in emergency services uniform and show Fire, Ambulance or Paramedics I.D stating you are one of the 3 groups, or a valid warrant card for Police (including plain clothes police).

4.5.4 Scotland Only: 20% discount on production of a valid Scottish Police Recreation Association (SPRA) membership card; and

4.5.5 Military Personnel: 20% discount on the total bill for military personnel upon presentation of a valid Rewards for Forces, MOD90 British Army ID or Defence Discount Service ID.

PLEASE NOTE: the above discounts cannot be used in conjunction with our promotional offers, gift cards and BOGOFs


5 Hotlight Happy Hour

5.1 Only available at participating Hotlight stores during advertised hours - these can be found via the store locator on our website. NB not available at the weekends

5.2 Limited to one doughnut per customer per visit.


6 Prize draws: 'Win Doughnuts for your Office' &' Win a Double Dozen' – Business Card Draw

6.1 Winners of prize draws will be selected at random at the end of the month from all entries received. Only one winner will be drawn per month.

6.2 Entry to the prize draw is on the basis of one entry per person and in order to enter participants must be over the age of 18

6.3 To enter the 'Win Doughnuts for Your Office' prize draw you must drop your business card into the relevant drop slot located in Krispy Kreme participating stores.

6.4 Winners will be notified either by email, telephone and/or in writing as soon as is practicable after the winner has been drawn. If we cannot successfully contact the winner within 48 hours of that winner being drawn (making reasonable efforts), then that winner forfeits the right to the prize and another entrant will be drawn for the prize.

6.5 The prize for 'Win Doughnut for Your Office' will be Krispy Kreme's Signature Original Glazed doughnuts. The prize is limited to 120 doughnuts per draw.

6.6 The prize for 'Win a Double Dozen' consists of a Dozen Original Glaze and a Dozen Assorted Doughnuts.

6.7 If the winner is unable or unwilling to accept a prize or does not consent to clause 7.8 below subsequent draws will take place until a new winner is found who is able/willing to accept the prize and consent to clause 7.8.

6.8 By entering the prize draw, you consent to the following:

6.8.1 winners' names will be disclosed to any person requesting that we confirm the identity of the winner; and

6.8.2 winners' names and/or photograph may be published for promotional or marketing purposes.

6.9 Prize draws are not open to employees of Krispy Kreme (or its associated companies or subsidiaries), or their families.

6.10 The prize will be delivered to the winner by within 7 days of the winner being contacted or at a date prearranged with the winner.

Your information will not be shared with any other organization. It will only be used by Krispy Kreme to keep you updated on products, promotional offers and special events. To 'opt out' of any promotional material from Krispy Kreme write 'NO' across your business card. Please feel free to review our Privacy Policy for more information.


7 All media and products

Krispy Kreme UK Limited issue various forms of discount media as part of promotional and/or loyalty campaigns to our customers. The participation in schemes and use of the discount media is subject to the following general standard terms and conditions in addition to specific terms and conditions listed below:
a) Participation in and use of discount scheme/media is restricted to Krispy Kreme stores only and does not include Selfridges, Bentalls or our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs. ) unless otherwise specified.

b) Each form of discount scheme/media will have a valid to/from date or an expiry date. Any discount scheme/media presented for redemption after the expiry date will be at the discretion of the Store Manager.
c) Notwithstanding the printed expiry date of discount scheme/media, Krispy Kreme UK Limited reserves the right to continue the scheme/media if stocks of the media remain undistributed whereupon the discretion of the Store Managers will prevail with regard to the redemption of the media without implying any formal/legal extension of the expiry date.
d) The customer must present the completed discount media to the server prior to ordering product(s) that confers a full/part discount against a product(s).
e) The customer must surrender the discount media to the server to retain as evidence of the entitlement to the discount given.
f) Every effort will be made to supply the customer with the product(s) requested upon presentation of related discount media but in the event the store does not have the requested product(s) an alternative of similar value will be offered.
g) Discount media is not transferable or saleable and may only be redeemed once, the cash value of discount media is 0.00001p per coupon/voucher.
h) Any discount media presented to a server for redemption that appears to have been falsified in any way may be refused at the discretion of the server or Store Manager.
i) Krispy Kreme UK Limited reserves the right to alter, amend, cancel and interpret the standard and specific discount media terms at any time and any decision made by the employees will be final and binding.
j) By making a purchase and accepting a form of discount media that has been duly marked by a server to record the purchase the customer agrees to participate in and accept the terms of the discount media as detailed above. Nothing in the above terms will affect your statutory rights.
k) Any instructions, terms and conditions on any advertising or promotional materials relating to discount media will form part of the standard terms above and the specific discount media set out separately below, in the event of any conflict the terms laid out on this page of the website will take precedent.
l) The redemption of discounts and discount media cannot be used in conjunction with any other promotional offers at the discretion of the Store Manager.

8. Direct Line Free Krispy Kreme Dozen Doughnuts

This unique code is valid for a Free Original Glazed Dozen or Free Classic Assorted Dozen only available through our online "click and collect" service ( www.krispykreme.co.uk/click-and-collect-doughnuts) only (

To redeem the offer
1. Go online www.krispykreme.co.uk/click-and-collect-doughnuts
2. Add a click and collect Original Glazed Dozen or Classic Assorted Dozen to your basket
3. Click "checkout" and enter your unique code in the "discount code" box. Each unique voucher code can only be redeemed once.

This coupon has a cash value of GBP 0.001 and is not transferable. The voucher cannot be used in conjunction with any other offer or promotion. Krispy Kreme UK reserves the right to change, cancel or amend the offer at any time. This offer is only available redeemable online atat www.krispykreme.co.uk only for collection at any Krispy Kreme store. Not redeemable in person at Krispy Kreme stores or through our partner sites, such as but not limited to, Tesco, Morrisons, Service Stations, Costco, and Center-Parcs.


9. FREE SMALL HOT DRINK WITH ANY PURCHASE

TERMS & CONDITIONS: Free small hot drink with any purchase*. Offer valid in selected Krispy Kreme UK stores that sell hot drinks. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges London, Airport stores, Krispy Kreme Occasions and online orders. Offer valid on Saturday and Sunday only from 10 th September – 8th October 2017. Subject to availability. This offer entitles a customer to a free small hot drink with any purchase made in a Krispy Kreme UK Store, *excluding a single carrier bag purchase. Cannot be used in conjunction with any offer. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one offer redeemable per transaction.

Offer available in these stores: Aberdeen, Baker Street, Bath, Birmingham, Bluewater, Bradford, Braehead, Brighton, Bristol, Bromley, Cabots Circus, Cambridge, Canary Wharf, Cardiff, Cheshire Oaks, Cribbs Causeway, Croydon, Derby, Durham, Edinburgh, Edinburgh Airport, Enfield, Fulham, Gateshead, Glasgow Airport, Glasgow Buchanan, Glasgow Buchanan Box, Glasgow Central Station, Glasgow Silverburn, Guildford, Hammersmith, High Wycombe, Holborn, Hull, Lakeside, Leeds, Leeds Trinity, Leeds White Rose, Leeds White Rose Box, Leicester, Liverpool, Livingston, London Bridge, Luton Airport, Manchester, Manchester Arndale, Manchester Piccadilly, Manchester Piccadilly Station, Manchester Selfridges Trafford, Manchester Trafford, Meadow Hall, Merryhill, Milton Keynes, Newcastle, Newport, Norwich, Oxford, Peterborough, Portsmouth, Portsmouth Gunwharf, Preston, Reading, Romford, Shannon Corner, Sheffield Moor, Slough, Solihull, Southampton, Stoke On Trent, Stansted, Stratford, Sunderland, Swindon, Telford, Victoria, Watford, White City, York, Doncaster, Harrow, Wandsworth.


10. The Little Book of Joy

Free Original Glazed Doughnut with any purchase "Enjoy a little treat on us" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free Original Glazed Doughnut with any purchase made in a Krispy Kreme UK Store, excluding a single carrier bag purchase. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

Buy One cold Drink, Get one FREE. "Chill out with friends" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free cold drink when any cold drink is purchased at full price, cheapest cold drink free. Excludes bottled drinks. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

Free coffee with any purchase "Taste our great coffee" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free small hot drink with any purchase made in a Krispy Kreme UK Store, excluding a single carrier bag purchase. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

Buy one doughnut get one free "Surprise a friend" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free doughnut when any doughnut is purchased, cheapest doughnut free. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

£1 off when you buy any 3 pack "Find a new favourite" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to £1 off any 3 pack purchased. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

£2.50 off any Dozen at Tesco "Trolley Treats" Offer only valid in Krispy Kreme cabinets within Tesco. Excludes Krispy Kreme UK stores, Morrisons, Service Stations, Costco, Center Parcs, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to receive £2.50 off any Krispy Kreme Dozen box purchased. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per Dozen purchased. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.

£3 off any Dozen "Picnic special" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to £3 off any single dozen purchased. Offer does not apply on Double Dozen purchases. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.

Buy a second Dozen for £5 and get a free hot drink "Bring the party!" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free small hot drink when an Original Glazed Dozen is bought in addition to any other Dozen purchased at full price. Second Dozen must be an Original Glazed dozen for £5 only, excludes all other Dozen boxes. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.

Buy a second Dozen for £5 and get a free hot drink "Be the office hero" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free small hot drink when an Original Glazed Dozen is bought in addition to any other Dozen purchased at full price. Second Dozen must be an Original Glazed dozen for £5 only, excludes all other Dozen boxes. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.


11. 80 Years of Smiles

Full Terms & Conditions:

  • 1. This Promotion is open to legal residents of mainland Great Britain (England, Scotland and Wales) aged 16 or over, excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.
  • 2.Promotion Period: Enter between 00.01 BST on 14th July 2017 and 23.59 BST on 31st August 2017. During the Promotion Period, there will be daily draws. Each day of the Promotion will start at 00.01 and end at 23.59.
  • 3. No purchase necessary; however, internet access and a valid Twitter or Instagram account are required.
  • 4.To Enter: a. Log onto your Twitter account (or create one for free), follow @krispykremeUK, tweet a group photo and include the hashtag #80YearsofSmiles.
  • Or
  • a. Log onto your Twitter account (or create one for free), follow @krispykremeUK, tweet a group photo and include the hashtag #80YearsofSmiles.
  • 5.Further Entry Details:
  • a.The photo must be a group photo of 2 or more people;
  • b.Everyone who features in the photo must be smiling; and
  • c.Entrants must get permission from anyone featured in their entry before entering the Promotion.
  • 6. Twitter entrants will need to continue to follow @krispykremeUK and Instagram entrants will need to follow @krispykreme after the Promotion so that they can be contacted if they are selected as a winner.
  • 7. Maximum one entry per person, on any platform (Twitter/Instagram), during the Promotion Period..
  • 8.The Prize: 1200 winners (25 winners per day made up of 15 from Twitter and 10 from Instagram) will each win 1x 'Original Glazed Dozen' Krispy Kreme voucher.
  • 9.Additional Prize details and conditions:
  • a.The vouchers can only be used to redeem 1 box of 'Original Glazed Dozen' Krispy Kreme doughnuts.
  • b.The vouchers are valid until 12th October 2017.
  • c.The vouchers cannot be used in conjunction with any other voucher or offer.
  • d.Any vouchers presented to a server for redemption as part of a Promotion which appear to have been defaced or falsified in any way may be refused at the discretion of the server or store manager.
  • e. Vouchers can be redeemed at all Krispy Kreme UK stores, including our stores in Selfridges Birmingham & Manchester and Bentalls Kingston. Not redeemable in Selfridges London or by our third-party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs).
  • 10. Entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this Promotion.
  • 11.Winner Selection: All valid entries received by the Promoter during each Promotion Period will be entered into the relevant daily prize draw to be conducted within 24 hours of each promotional day (except for weekends) and, for your total confidence, by PromoVeritas, the independent promotional verification service. Their decision is final and no correspondence will be entered into. If the Promoter receives less than 25 valid entries on a given day, the un-awarded prizes will be rolled over to the end of the Promotion Period, and a prize draw from all non-winning entries will be conducted.
  • 12.Winner Notification: The winners will be contacted via a direct message on Twitter or a direct message on Instagram (depending on the method of entry) within 5 working days of the relevant draw and will be required to respond to confirm eligibility, their postal address plus acceptance of the prize within 14 days of initial contact. In the event a winner does not respond within 14 days of initial contact; the Promoter reserves the right to disqualify that winner and allocate that prize to an alternate entrant selected in the same manner.
  • 13.In the event of any dispute, the decision of the Promoter is final.
  • 14.The Promoter reserves the right to reject entries if they:
  • a.contain defamatory, malicious, indecent or other inappropriate content including sexist or racist language or imagery;
  • b.include the names, likenesses, photographs or similar of any individual without their express permission;
  • c.contain immoral or obscene behaviour;
  • d.condone or encourage violent or anti-social behaviour;
  • e.cause offence on the ground of religion, gender, sexual orientation, nudity, disability or age;
  • f.refer to any brand other than the Promoter; or
  • g.represent a danger, health and safety fear or distress.
  • 15. The Promoter reserves the right at its absolute discretion to disqualify entries which it considers do not comply with these terms and conditions or any participant who it reasonably believes has interfered with the fair running of this Promotion.
  • 16. Prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part. The prizes must be taken as stated and accepted as a whole and no compensation will be payable if the winner is unable to use or accept the prizes as stated.
  • 17. In the event of unforeseen circumstances the Promoter reserves the right to substitute the prize for an alternative of equal or greater value. The decision is final and no correspondence will be entered into.
  • 18. Please allow up to 28 days for delivery of the prizes from the date of winner acceptance.
  • 19. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.
  • 20. All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of 'script', 'brute force', masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant's entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that entrant's entries will be disqualified and any prize award will be void.
  • 21. No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
  • 22. This Promotion is in no way sponsored, endorsed or administered by, or associated with Twitter or Instagram. You understand that you are providing information to the Promoter and not to Twitter or Instagram. The information you provide will only be used for fulfilment of this Promotion unless you have agreed to its use for any other purpose. By entering the Promotion all participants agree to a complete liability release to Twitter and Instagram. All entries will be subject to Twitter and Instagram's terms of use which can be found at www.twitter.com and www.instagram.com.
  • 23. The Promoter will only use the personal details supplied for the administration of the Promotion and for no other purpose, unless we have your consent. Click to see our privacy policy here: http://www.krispykreme.co.uk/privacy.
  • 24. As far as permitted by law the Promoter excludes all liability in connection with the prize or Prize Draw.
  • 25. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting or participating in any part of the Prize. Nothing shall exclude the Promoter's liability for death or personal injury as a result of its negligence or generally for intent as well as for gross negligence.
  • 26. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.
  • 27. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  • 28. In the event of unforeseen circumstances only, the Promoter reserves the right to alter, amend or foreclose the prize draw without prior notice.
  • 29. The winners may be requested to participate in reasonable publicity arising from the Promotion.
  • 30. The names and counties of the winners will be available by sending an email to: office@krispykreme.co.uk after 15th October 2017 and will be available for 4 weeks.
  • 31. By entering this Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.
  • 32. This Promotion is governed by and construed in accordance with the laws of England and Wales and participants submit to the exclusive jurisdiction of the English courts.
  • Promoter: Krispy Kreme UK, Unit 4 Albany Park, Frimley Road, Camberley, Surrey, GU16 7PQ


12. Krispy Kreme Superstars – Local Superstar

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

Promoter: Krispy Kreme UK, Unit 4 Albany Park, Frimley Road, Camberley, Surrey, GU16 7PQ

1. This Promotion is open to legal residents of mainland Great Britain (England, Scotland and Wales) aged 16 or over, excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.

2. Promotion Period: Nominations can be made between 00.01 BST on 18th September and 23.59 BST on 24th September. Entries outside of this promotional period will not be valid.

3. No purchase necessary; however, internet access and a valid Facebook account are required.

4. To Enter: Log into your Facebook account (or create one for free), visit the krispykremeUK Facebook page, click on the competition tab and enter the following information to make your nomination; your name, email, date of birthday, type of superstar and your nominee's name and why they deserve to win. Maximum 2500 characters per nomination.

5. Further Entry Details and Terms:

a. The Nominator (defined as the person making the nomination) is not permitted to enter themselves as a Nominee (the person being nominated to win);

b. The Nominee will be the person to receive the prize if selected as a winner

c. Nominators must be available and able to contact the Nominee to organise the prize fulfilment.

6. The Prize:

Two winners will receive a prize bundle throughout the promotional period containing; 1 Doughnut Trophy, 2 x Krispy Kreme Classic Dozen Boxes, 1 x Krispy Kreme Red Card, Krispy Kreme Branded Mugs, Krispy Kreme Branded Pens and a choice of "Experience Day" for 2 adults.

Additional prize details and conditions: The Promoter reserves the right to replace any components of the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

a. 2 x Krispy Kreme Classic Dozen Boxes

i. This is subject to the location to which the prize will be delivered and its proximity to a Krispy Kreme store.

ii. To ensure the best quality and freshness of the doughnuts as a prize, the location advised by the Nominator for the prize delivery must be within a 15 mile radius of a Krispy Kreme store

iii. If prize winner is not within a 15 mile radius of a Krispy Kreme store they will be provided with 2 x vouchers for 2 x Krispy Kreme Classic Dozen Boxes

b. Krispy Kreme Red Card

i. Gift cards can be redeemed at all Krispy Kreme UK stores, including our stores in Selfridges Birmingham & Manchester and Bentalls Kingston. Not redeemable in Selfridges London or by our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.)

ii. Gift cards must be presented to the server to punch out the doughnuts being redeemed.

iii. Gift cards cannot be used in conjunction with our Double Dozen promotion (please see below) or BOGOF offers.

iv. Gift cards cannot be used to redeem a premium or limited edition dozen.

v. Gift cards cannot be replaced if lost by holder or stolen.

vi. Gift card redemptions are restricted for each type card as follows:

Red cards: the card entitles the customer to 1 dozen box of doughnuts of their choice per month for a calendar year from the date of purchase of the card. No more than 3 boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.

c. Choice of Experience Day

Prize package for 2 adults includes:

Winner's choice of ONE of the following nationwide adventures:

  • Introductory fly boarding experience, available in 6 locations nationwide, including lunch to the value of £35 per person;
  • 12-mile sightseeing helicopter flight, available in 30 locations nationwide, including dinner to the value of £50 per person;
  • Supercar track driving experience, available in 11 locations nationwide, including lunch to the value of £40 per person;
  • Overnight spa break, available in 30 locations nationwide, including 4* hotel accommodation, access to all spa facilities, breakfast, and lunch to the value of £25 per person in the hotel restaurant
  • Three-course set menu dinner with wine at a one Michelin Star restaurant of winner's choice, including travel allowance of £30 per person
  • Prizes are non-transferable and non-refundable; No cash alternative is available; All prize elements are subject to availability; Prize cannot be taken from 21st December 2017 – 2nd January 2018 (Christmas and New Year), over UK bank holidays or over Easter Sunday; Prize is valid for 12 months from the date of notification of winning, and experience must be booked and completed within that time frame; Winners must contact prize provider with three preferred experience dates no later than six weeks prior to departure; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one participant must be aged 18; Where any participants are aged under 18, they must have prior parental or guardian permission; The prize excludes personal expenses and anything not expressly included in the prize; Available locations vary depending on the experience chosen by the winner; For supercar track driving, minimum age is 17 years, minimum height is 4'10"/ 1.47 m, maximum height is 6'4"/ 1.93 m, maximum weight is 20 st/ 127 kg, both participants must hold a full, clean British or EU driving license which must be presented on the day; For the flyboarding experience, minimum age is 16 years, maximum age is 79 years, minimum foot size is 3, maximum weight is 25 st/ 159 kg, participants must be able to swim and have a good level of fitness; The prize provider is Element London Ltd ( www.element-london.com).

    d. Krispy Kreme branded merchandise

    i. Subject to availability

    7. Winner Selection: All valid entries received by the Promoter during the Promotion Period will be judged based on merit and selected by Element London, the independent promotional verification service. Their decision is final and no correspondence will be entered into.

    8. Winning Criteria: As a guideline, the below criteria are some of the main traits that characterise the Nominee which would enable the nomination to be considered as a potential winner:

    a. Nominee is a team player

    b. Nominee is a positive influence on those around them

    c. Nominee is selfless in their actions, considering others before themselves

    d. Nominee goes above and beyond than what they are usually expected to do e.g. at work, at home or in the local community

    9. Winner Notification: The winners will be contacted via email within 5 working days of the judging process and will be required to respond to confirm eligibility to enter, plus acceptance of the prize within 14 days of initial contact. In the event a winner does not respond within 14 days of initial contact; the Promoter reserves the right to disqualify that winner and allocate that prize to an alternate entrant selected in the same manner.

    10. In the event of any dispute, the decision of the Promoter is final.

    11. The Promoter reserves the right to reject entries if they:

    a. contain defamatory, malicious, indecent or other inappropriate content including sexist or racist language or imagery;

    b. contain immoral or obscene behaviour;

    c. condone or encourage violent or anti-social behaviour;

    d. cause offence on the ground of religion, gender, sexual orientation, nudity, disability or age;

    e. refer to any brand other than the Promoter; or

    f. represent a danger, health and safety fear or distress.

    12. The Promoter reserves the right at its absolute discretion to disqualify entries which it considers do not comply with these terms and conditions or any participant who it reasonably believes has interfered with the fair running of this Promotion.

    13. Prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part. The prizes must be taken as stated and accepted as a whole and no compensation will be payable if the winner is unable to use or accept the prizes as stated.

    14. In the event of unforeseen circumstances the Promoter reserves the right to substitute the prize for an alternative of equal or greater value. The decision is final and no correspondence will be entered into.

    15. Please allow up to 28 days for delivery of the prizes from the date of winner acceptance.

    16. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.

    17. All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of 'script', 'brute force', masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant's entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that entrant's entries will be disqualified and any prize award will be void.

    18. No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.

    19. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You understand that you are providing information to the Promoter and not to Facebook. The information you provide will only be used for fulfilment of this Promotion unless you have agreed to its use for any other purpose. By entering the Promotion all participants agree to a complete liability release to Facebook. All entries will be subject to Facebook's terms of use which can be found at www.facebook.com

    20. The Promoter will only use the personal details supplied for the administration of the Promotion and for no other purpose, unless we have your consent. Click to see our privacy policy here: http://www.krispykreme.co.uk/privacy.

    21. As far as permitted by law the Promoter excludes all liability in connection with the prize or competition

    22. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting or participating in any part of the Prize. Nothing shall exclude the Promoter's liability for death or personal injury as a result of its negligence or generally for intent as well as for gross negligence.

    23. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.

    24. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

    25. In the event of unforeseen circumstances only, the Promoter reserves the right to alter, amend or foreclose the promotion without prior notice.

    26. The winners may be requested to participate in reasonable publicity arising from the Promotion.

    27. The full names and counties of the winners will be available by sending an email to: office@krispykreme.co.uk after 15th October 2017 and will be available for 6 weeks.

    28. By entering this Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.

    29. This Promotion is governed by and construed in accordance with the laws of England and Wales and participants submit to the exclusive jurisdiction of the English courts.

    13. Krispy Kreme Superstars – Housemate Superstar

    These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

    Promoter: Krispy Kreme UK, Unit 4 Albany Park, Frimley Road, Camberley, Surrey, GU16 7PQ

    1. This Promotion is open to legal residents of mainland Great Britain (England, Scotland and Wales) aged 16 or over, excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.

    2. Promotion Period: Nominations can be made between 00.01 BST on 25th September and 23.59 BST on 1st October. Entries outside of this promotional period will not be valid.

    3. No purchase necessary; however, internet access and a valid Facebook account are required.

    4. To Enter: Log into your Facebook account (or create one for free), visit the krispykremeUK Facebook page, click on the competition tab and enter the following information to make your nomination; your name, email, date of birthday, type of superstar and your nominee's name and why they deserve to win. Maximum 2500 characters per nomination.

    5. Further Entry Details and Terms:

    a. The Nominator (defined as the person making the nomination) is not permitted to enter themselves as a Nominee (the person being nominated to win);

    b. The Nominee will be the person to receive the prize if selected as a winner

    c. Nominators must be available and able to contact the Nominee to organise the prize fulfilment.

    6. Nominators will need to continue to like the @krispykremeUK Facebook page after the Promotion so that they can be contacted if their Nominee is selected as a winner.

    7. The Prize:

    Two winners will receive a prize bundle throughout the promotional period containing; 1 Doughnut Trophy, 2 x Krispy Kreme Classic Dozen Boxes, 1 x Krispy Kreme Red Card, Now TV box with 1 month entertainment and sports pass, Krispy Kreme Branded Mugs, Krispy Kreme Branded Pens and an assortment of board games.

    Additional prize details and conditions: The Promoter reserves the right to replace any components of the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

    a. 2 x Krispy Kreme Classic Dozen Boxes

    i. This is subject to the location to which the prize will be delivered and its proximity to a Krispy Kreme store.

    ii. To ensure the best quality and freshness of the doughnuts as a prize, the location advised by the Nominator for the prize delivery must be within a 15 mile radius of a Krispy Kreme store.

    iii. If prize winner is not within a 15 mile radius of a Krispy Kreme store they will be provided with 2 x vouchers for 2 x Krispy Kreme Classic Dozen Boxes.

    b. Krispy Kreme Red Card

    i. Gift cards can be redeemed at all Krispy Kreme UK stores, including our stores in Selfridges Birmingham & Manchester and Bentalls Kingston. Not redeemable in Selfridges London or by our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.)

    ii. Gift cards must be presented to the server to punch out the doughnuts being redeemed.

    iii. Gift cards cannot be used in conjunction with our Double Dozen promotion (please see below) or BOGOF offers.

    iv. Gift cards cannot be used to redeem a premium or limited edition dozen.

    v. Gift cards cannot be replaced if lost by holder or stolen.

    vi. Gift card redemptions are restricted for each type card as follows:

    Red cards: the card entitles the customer to 1 dozen box of doughnuts of their choice per month for a calendar year from the date of purchase of the card. No more than 3 boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.

    c. Now TV box with 1 month entertainment and sports pass

    i. ENTERTAINMENT MONTH PASS: This gives you access to a selection of pay TV channels, a great range of on-demand content and box sets.

    ii. SKY SPORTS MONTH PASS: This gives you access to live streamed Sky Sports channels.

    iii. The pass entitles you to one month free access. After this period you'll get access to the relevant service upon signing up to the service. You'll continue to have access to your month pass, month after month, until you cancel the relevant pass. You will be charged for this service. All subscriptions can be cancelled at any time by contacting NOW TV. For more information, see http://www.nowtv.com/terms.

    iv. Anyone aged 18 or over living in the UK (including the Isle of Man and Channel Islands) can use NOW TV.

    v. You need broadband or a 3G mobile network to stream content from NOW TV. You'll need a fast enough line and an adequate broadband data allowance. To stream via broadband, we recommend a minimum 2.5Mbps connection - remember that your streaming rates depend on network load in the home and could be affected by other users using the broadband connection at the same time. If you're using a 3G mobile network, you'll need a connection speed of at least 450Kbps (or higher - depending on what you want to watch and the device you're using). Obviously, you'll be responsible for all costs charged by your mobile network and broadband providers and your internet service provider. Remember that streaming audio-visual content can use up a lot of data, so if your broadband package doesn't give you unlimited downloads you need to check that you have an adequate monthly data allowance.

    vi. There's a full list of compatible devices on the NOW TV website. Certain services or content may not be available on all devices and we continually review device support and as new operating systems appear we may stop supporting older versions. This means that to continue using the service you may need to update the software on your device from time to time.

    vii. You may only access the content and some services in the UK (including the Channel Islands and Isle of Man). You may only use the services and content in the ways expressly permitted in these Terms of Use (as updated from time to time). You can only access the services and content for your personal, non-commercial use. You must follow our reasonable instructions and requirements in relation to how you use the service and content.

    viii. You (or your Additional User) can only register up to four compatible devices on your account. Of the four you register, only two devices can be used at any one time. You'll be able to swap your registered devices a limited number of times (normally one device a month). See the NOW TV website for further details. The services and content available via each device may differ. Please see the NOW TV website for further details about which devices are compatible with NOW TV. You must ensure that your devices meet the minimum hardware, systems and software requirements, as set out on the NOW TV website and updated by us from time to time. It's important to note that you mustn't transfer content to any unauthorised devices, or attempt to access the services or content via any media or device other than your compatible registered devices in the ways expressly permitted by these Terms of Use.

    d. Assortment of board games

    i. Assortment of board games to the maximum value of £60

    ii. This will include; Card Against Humanity (UK edition), Hasbro Pie Face Game and Big Mouth Adult (UK Edition)

    iii. These are subject to availability and may be substituted with another item of similar value

    e. Krispy Kreme branded merchandise

    i. Subject to availability

    8. Winner Selection: All valid entries received by the Promoter during the Promotion Period will be judged based on merit and selected by Element London, the independent promotional verification service. Their decision is final and no correspondence will be entered into.

    9. Winning Criteria: As a guideline, the below criteria are some of the main traits that characterise the Nominee which would enable the nomination to be considered as a potential winner:

    a. Nominee is a team player

    b. Nominee is a positive influence on those around them

    c. Nominee is selfless in their actions, considering others before themselves

    d. Nominee goes above and beyond than what they are usually expected to do e.g. at work, at home or in the local community

    10. Winner Notification: The winners will be contacted via email within 5 working days of the judging process and will be required to respond to confirm eligibility to enter, plus acceptance of the prize within 14 days of initial contact. In the event a winner does not respond within 14 days of initial contact; the Promoter reserves the right to disqualify that winner and allocate that prize to an alternate entrant selected in the same manner.

    11. In the event of any dispute, the decision of the Promoter is final.

    12. The Promoter reserves the right to reject entries if they:

    a. contain defamatory, malicious, indecent or other inappropriate content including sexist or racist language or imagery;

    b. contain immoral or obscene behaviour;

    c. condone or encourage violent or anti-social behaviour;

    d. cause offence on the ground of religion, gender, sexual orientation, nudity, disability or age;

    e. refer to any brand other than the Promoter; or

    f. represent a danger, health and safety fear or distress.

    13. The Promoter reserves the right at its absolute discretion to disqualify entries which it considers do not comply with these terms and conditions or any participant who it reasonably believes has interfered with the fair running of this Promotion.

    14. Prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part. The prizes must be taken as stated and accepted as a whole and no compensation will be payable if the winner is unable to use or accept the prizes as stated.

    15. In the event of unforeseen circumstances the Promoter reserves the right to substitute the prize for an alternative of equal or greater value. The decision is final and no correspondence will be entered into.

    16. Please allow up to 28 days for delivery of the prizes from the date of winner acceptance.

    17. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.

    18. All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of 'script', 'brute force', masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant's entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that entrant's entries will be disqualified and any prize award will be void.

    19. No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.

    20. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You understand that you are providing information to the Promoter and not to Facebook. The information you provide will only be used for fulfilment of this Promotion unless you have agreed to its use for any other purpose. By entering the Promotion all participants agree to a complete liability release to Facebook. All entries will be subject to Facebook's terms of use which can be found at www.facebook.com

    21. The Promoter will only use the personal details supplied for the administration of the Promotion and for no other purpose, unless we have your consent. Click to see our privacy policy here: http://www.krispykreme.co.uk/privacy.

    22. As far as permitted by law the Promoter excludes all liability in connection with the prize or competition

    23. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting or participating in any part of the Prize. Nothing shall exclude the Promoter's liability for death or personal injury as a result of its negligence or generally for intent as well as for gross negligence.

    24. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.

    25. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

    26. In the event of unforeseen circumstances only, the Promoter reserves the right to alter, amend or foreclose the promotion without prior notice.

    27. The winners may be requested to participate in reasonable publicity arising from the Promotion.

    28. The full names and counties of the winners will be available by sending an email to: office@krispykreme.co.uk after 15th October 2017 and will be available for 6 weeks.

    29. By entering this Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.

    30. This Promotion is governed by and construed in accordance with the laws of England and Wales and participants submit to the exclusive jurisdiction of the English courts.

    14. Krispy Kreme Superstars – Office Superstar

    These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

    Promoter: Krispy Kreme UK, Unit 4 Albany Park, Frimley Road, Camberley, Surrey, GU16 7PQ

    1. This Promotion is open to legal residents of mainland Great Britain (England, Scotland and Wales) aged 16 or over, excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.

    2. Promotion Period: Nominations can be made between 00.01 BST on 11th September and 23.59 BST on 17th September. Entries outside of this promotional period will not be valid.

    3. No purchase necessary; however, internet access and a valid Facebook account are required.

    4. To Enter: Log into your Facebook account (or create one for free), visit the krispykremeUK Facebook page, click on the competition tab and enter the following information to make your nomination; your name, email, date of birthday, type of superstar and your nominee's name and why they deserve to win. Maximum 2500 characters per nomination.

    5. Further Entry Details and Terms:

    a. The Nominator (defined as the person making the nomination) is not permitted to enter themselves as a Nominee (the person being nominated to win);

    b. The Nominee will be the person to receive the prize if selected as a winner

    c. Nominators must be available and able to contact the Nominee to organise the prize fulfilment.

    6. Nominators will need to continue to like the @krispykremeUK Facebook page after the Promotion so that they can be contacted if their Nominee is selected as a winner.

    7. The Prize:

    Two winners will receive a prize bundle throughout the promotional period containing; 1 Doughnut Trophy, 2 x Krispy Kreme Classic Dozen Boxes, 1 x Krispy Kreme Red Card, drinks hamper, Instant table tennis game, Krispy Kreme branded mugs, Krispy Kreme branded pens and Krispy Kreme branded notebooks

    Additional prize details and conditions: The Promoter reserves the right to replace any components of the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

    a. 2 x Krispy Kreme Classic Dozen Boxes

    i. This is subject to the location to which the prize will be delivered and its proximity to a Krispy Kreme store.

    ii. To ensure the best quality and freshness of the doughnuts as a prize, the location advised by the Nominator for the prize delivery must be within a 15 mile radius of a Krispy Kreme store.

    iii. If prize winner is not within a 15 mile radius of a Krispy Kreme store they will be provided with 2 x vouchers for 2 x Krispy Kreme Classic Dozen Boxes.

    b. Krispy Kreme Red Card

    i. Gift cards can be redeemed at all Krispy Kreme UK stores, including our stores in Selfridges Birmingham & Manchester and Bentalls Kingston. Not redeemable in Selfridges London or by our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.)

    ii. Gift cards must be presented to the server to punch out the doughnuts being redeemed.

    iii. Gift cards cannot be used in conjunction with our Double Dozen promotion (please see below) or BOGOF offers.

    iv. Gift cards cannot be used to redeem a premium or limited edition dozen.

    v. Gift cards cannot be replaced if lost by holder or stolen.

    vi. Gift card redemptions are restricted for each type card as follows:

    Red cards: the card entitles the customer to 1 dozen box of doughnuts of their choice per month for a calendar year from the date of purchase of the card. No more than 3 boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.

    c. Drinks hamper

    i. This will contain an assortment of alcohol (beers and wines) to the maximum value of £60

    ii. This will include; 3 x bottles of Wine/Prosecco, 1 x 20 bottles of beer, 1 x 12 cans of cider

    iii. These are subject to availability and may be substituted with another item of similar value

    iv. If the Nominee selected to win is under 18 years of age, the hamper will contain an assortment of soft drinks to the maximum value of £60

    d. Krispy Kreme branded merchandise

    i. Subject to availability

    8. Winner Selection: All valid entries received by the Promoter during the Promotion Period will be judged based on merit and selected by Element London, the independent promotional verification service. Their decision is final and no correspondence will be entered into.

    9. Winning Criteria: As a guideline, the below criteria are some of the main traits that characterise the Nominee which would enable the nomination to be considered as a potential winner:

    a. Nominee is a team player

    b. Nominee is a positive influence on those around them

    c. Nominee is selfless in their actions, considering others before themselves

    d. Nominee goes above and beyond than what they are usually expected to do e.g. at work, at home or in the local community

    10. Winner Notification: The winners will be contacted via email within 5 working days of the judging process and will be required to respond to confirm eligibility to enter, plus acceptance of the prize within 14 days of initial contact. In the event a winner does not respond within 14 days of initial contact; the Promoter reserves the right to disqualify that winner and allocate that prize to an alternate entrant selected in the same manner.

    11. In the event of any dispute, the decision of the Promoter is final.

    12. The Promoter reserves the right to reject entries if they:

    a. contain defamatory, malicious, indecent or other inappropriate content including sexist or racist language or imagery;

    b. contain immoral or obscene behaviour;

    c. condone or encourage violent or anti-social behaviour;

    d. cause offence on the ground of religion, gender, sexual orientation, nudity, disability or age;

    e. refer to any brand other than the Promoter; or

    f. represent a danger, health and safety fear or distress.

    13. The Promoter reserves the right at its absolute discretion to disqualify entries which it considers do not comply with these terms and conditions or any participant who it reasonably believes has interfered with the fair running of this Promotion.

    14. Prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part. The prizes must be taken as stated and accepted as a whole and no compensation will be payable if the winner is unable to use or accept the prizes as stated.

    15. In the event of unforeseen circumstances the Promoter reserves the right to substitute the prize for an alternative of equal or greater value. The decision is final and no correspondence will be entered into.

    16. Please allow up to 28 days for delivery of the prizes from the date of winner acceptance.

    17. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.

    18. All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of 'script', 'brute force', masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant's entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that entrant's entries will be disqualified and any prize award will be void.

    19. No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.

    20. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You understand that you are providing information to the Promoter and not to Facebook. The information you provide will only be used for fulfilment of this Promotion unless you have agreed to its use for any other purpose. By entering the Promotion all participants agree to a complete liability release to Facebook. All entries will be subject to Facebook's terms of use which can be found at www.facebook.com

    21. The Promoter will only use the personal details supplied for the administration of the Promotion and for no other purpose, unless we have your consent. Click to see our privacy policy here: http://www.krispykreme.co.uk/privacy.

    22. As far as permitted by law the Promoter excludes all liability in connection with the prize or competition

    23. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting or participating in any part of the Prize. Nothing shall exclude the Promoter's liability for death or personal injury as a result of its negligence or generally for intent as well as for gross negligence.

    24. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.

    25. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

    26. In the event of unforeseen circumstances only, the Promoter reserves the right to alter, amend or foreclose the promotion without prior notice.

    27. The winners may be requested to participate in reasonable publicity arising from the Promotion.

    28. The full names and counties of the winners will be available by sending an email to: office@krispykreme.co.uk after 15th October 2017 and will be available for 6 weeks.

    29. By entering this Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.

    30. This Promotion is governed by and construed in accordance with the laws of England and Wales and participants submit to the exclusive jurisdiction of the English courts.


    15. Halloween competition

    Krispy Skremes Competition - Enter via competition link from our social channels. Competition closes at midnight on Tues 17th Oct 2017. 6 winners will be chosen at random and announced on Wed 18th Oct 2017 on our social media channels and winners emailed directly. Multiple entries will not be entered. Winners will be sent a Krispy Kreme Green Card for one dozen doughnuts (entitles the holder to one dozen doughnuts, to be claimed from one of our UK stores - NB cannot be used at our third party partner outlets), to claim your doughnuts at a convenient date and an empty limited edition Halloween coffin box to display your doughnuts once collected. Prizes will be posted out to winners Royal Mail Special Delivery. Prize cannot be exchanged for money. Open to UK residents only and entrants must be 16 years of age or over. Krispy Kreme UK reserves the right to change, cancel or amend the offer at anytime. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Twitter or Instagram. By entering this competition you give Krispy Kreme UK the right to use your email for promotional purposes. Your data will only be used by Krispy Kreme UK and not shared with any third parties.