Promotional Terms & Conditions


1 General

1.1 From time to time we may issue promotions and discounts on our Products as part of promotional and loyalty campaigns (" Promotions").

1.2 Participation in Promotions is subject to the following terms, as well as any specific terms issued by us from time to time in relation to individual Promotions (" Promotion Terms"). Current applicable Promotion Terms are set out below these general terms.

1.3 By participating in a Promotion, you agree to and accept the Promotion Terms.

1.4 We reserve the right to alter, amend, cancel and interpret the Promotion Terms at any time.

1.5 Promotions are only applicable in Krispy Kreme stores and do not apply in any other store or outlet unless expressly stated otherwise in the Promotion Terms.

1.6 Each Promotion will only be valid during the period specified in the Promotion Terms.

1.7 If you have been issued with a coupon or code (a " Voucher") as part of a Promotion, in order to participate in the Promotion, you should present the Voucher to the server prior to ordering any Products. If you have a hard copy Voucher, you must surrender it to the server to retain as evidence of the entitlement to the discount given.

1.8 Participation in Promotions is subject to availability. We will use our reasonable endeavours to ensure that sufficient stocks of promotional items are available in our stores but shall not be liable to you if sufficient stocks are not available. If sufficient stocks are not available we may, at our discretion, offer you an alternative product of similar value but no cash alternative will be offered.

1.9 All Vouchers issued as part of a Promotion are non-transferable and may only be redeemed once. The cash value of each Voucher is 0.00001p.

1.10 Any Vouchers presented to a server for redemption as part of a Promotion which appear to have been defaced or falsified in any way may be refused at the discretion of the server or store manager.

1.11 Promotions cannot be used in conjunction with any other offer or discount.


2 Gift Cards (Green/Red/Gold)

2.1 Gift cards can be redeemed at all Krispy Kreme UK stores, including our stores in Selfridges Birmingham & Manchester and Bentalls Kingston. Not redeemable in Selfridges London or by our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.)

2.2 Gift cards must be presented to the server to punch out the doughnuts being redeemed.

2.3 Gift cards cannot be used in conjunction with our Double Dozen promotion (please see below) or BOGOF offers.

2.4 Gift cards cannot be used to redeem a premium or limited edition dozen.

2.5 Gift cards cannot be replaced if lost by holder or stolen.

2.6 Gift card redemptions are restricted for each type card as follows:

2.6.1 Green cards: the card entitles the customer to 1 doughnut of their choice per month for a calendar year from the date of purchase of the card. Multiple doughnuts can be redeemed at any one time and the relevant number of months will be voided from the card. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date.

2.6.2 Red cards: the card entitles the customer to 1 dozen box of doughnuts of their choice per month for a calendar year from the date of purchase of the card. No more than 3 boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.

2.6.3 Gold cards: the card entitles the holder to 1 double dozen doughnuts, comprising 1 dozen of Original Glazed and 1 dozen of either Choose Your Own or Assorted Doughnuts per month for a calendar year. The card will expire when all months have been redeemed or on the expiry date on the card . No more than 3 double dozen boxes of doughnuts can be redeemed without prior notice, 48 hours notice must be given to the store prior to collecting if more than 3 double dozen are required. Gift cards will be signed and dated upon purchase and valid for a year. Any month(s) of unclaimed doughnut(s) can be redeemed before the expiry date as per above.


3 Complimentary Vouchers - Assorted Dozen / Original Glazed Dozen / 3 pack of Doughnuts / Doughnut & Drink

3.1 Vouchers can be redeemed at all Krispy Kreme stores, including Selfridges Birmingham & Manchester and Bentalls. Not redeemable at Selfridges London or by our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.).

3.2 Only one Voucher can be redeemed per person per day and cannot be used in conjunction with Gift Cards or our BOGOF offers.

3.3 Vouchers are only valid at the specified store/s and date as printed on the Voucher.

3.4 Vouchers cannot be replaced if lost by holder or stolen.


4 Specific Customer Group Discounts

4.1 We offer discounts to certain customer groups as part of reciprocal discount arrangements.

4.2 Customers wishing to participate in these arrangements must present valid identification to the server that clearly verifies that they belong to the relevant customer group.

4.3 Discounts exclude impulse, promotional, gifting items and gift cards. Discount only available on individual doughnuts, dozen prices and drinks.

4.4 Discount only available on individual doughnuts, dozen prices and drinks. Not to be used in conjunction with any other offer . Offer valid in all Krispy Kreme UK stores. Excludes our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs.) and Krispy Kreme Occasions and online orders. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time.

4.5 Discounts are provided to the following customer groups:

4.5.1 Retail Partner Discount (including but not limited to: Network Rail, Selfridges): 10% discount on the total bill for authorised partners upon presentation of an official staff or company ID card.

4.5.2 Student: 20% discount on the total bill upon presentation of a valid NUS Student Card, University ID (with valid expiry date) or Student Beans ID (mobile app)

4.5.3 Emergency Services Personnel: 20% discount on the total bill for uniformed and on duty emergency service staff. To qualify for the discount you must be in emergency services uniform and show Fire, Ambulance or Paramedics I.D stating you are one of the 3 groups, or a valid warrant card for Police (including plain clothes police).

4.5.4 Scotland Only: 20% discount on production of a valid Scottish Police Recreation Association (SPRA) membership card; and

4.5.5 Military Personnel: 20% discount on the total bill for military personnel upon presentation of a valid Rewards for Forces, MOD90 British Army ID or Defence Discount Service ID.

PLEASE NOTE: the above discounts cannot be used in conjunction with our promotional offers, gift cards and BOGOFs


5 Hotlight Happy Hour

5.1 Only available at participating Hotlight stores during advertised hours - these can be found via the store locator on our website. NB not available at the weekends

5.2 Limited to one doughnut per customer per visit.


6 Prize draws: 'Win Doughnuts for your Office' &' Win a Double Dozen' – Business Card Draw

6.1 Winners of prize draws will be selected at random at the end of the month from all entries received. Only one winner will be drawn per month.

6.2 Entry to the prize draw is on the basis of one entry per person and in order to enter participants must be over the age of 18

6.3 To enter the 'Win Doughnuts for Your Office' prize draw you must drop your business card into the relevant drop slot located in Krispy Kreme participating stores.

6.4 Winners will be notified either by email, telephone and/or in writing as soon as is practicable after the winner has been drawn. If we cannot successfully contact the winner within 48 hours of that winner being drawn (making reasonable efforts), then that winner forfeits the right to the prize and another entrant will be drawn for the prize.

6.5 The prize for 'Win Doughnut for Your Office' will be Krispy Kreme's Signature Original Glazed doughnuts. The prize is limited to 120 doughnuts per draw.

6.6 The prize for 'Win a Double Dozen' consists of a Dozen Original Glaze and a Dozen Assorted Doughnuts.

6.7 If the winner is unable or unwilling to accept a prize or does not consent to clause 7.8 below subsequent draws will take place until a new winner is found who is able/willing to accept the prize and consent to clause 7.8.

6.8 By entering the prize draw, you consent to the following:

6.8.1 winners' names will be disclosed to any person requesting that we confirm the identity of the winner; and

6.8.2 winners' names and/or photograph may be published for promotional or marketing purposes.

6.9 Prize draws are not open to employees of Krispy Kreme (or its associated companies or subsidiaries), or their families.

6.10 The prize will be delivered to the winner by within 7 days of the winner being contacted or at a date prearranged with the winner.

Your information will not be shared with any other organization. It will only be used by Krispy Kreme to keep you updated on products, promotional offers and special events. To 'opt out' of any promotional material from Krispy Kreme write 'NO' across your business card. Please feel free to review our Privacy Policy for more information.


7 All media and products

Krispy Kreme UK Limited issue various forms of discount media as part of promotional and/or loyalty campaigns to our customers. The participation in schemes and use of the discount media is subject to the following general standard terms and conditions in addition to specific terms and conditions listed below:
a) Participation in and use of discount scheme/media is restricted to Krispy Kreme stores only and does not include Selfridges, Bentalls or our third party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs. ) unless otherwise specified.

b) Each form of discount scheme/media will have a valid to/from date or an expiry date. Any discount scheme/media presented for redemption after the expiry date will be at the discretion of the Store Manager.
c) Notwithstanding the printed expiry date of discount scheme/media, Krispy Kreme UK Limited reserves the right to continue the scheme/media if stocks of the media remain undistributed whereupon the discretion of the Store Managers will prevail with regard to the redemption of the media without implying any formal/legal extension of the expiry date.
d) The customer must present the completed discount media to the server prior to ordering product(s) that confers a full/part discount against a product(s).
e) The customer must surrender the discount media to the server to retain as evidence of the entitlement to the discount given.
f) Every effort will be made to supply the customer with the product(s) requested upon presentation of related discount media but in the event the store does not have the requested product(s) an alternative of similar value will be offered.
g) Discount media is not transferable or saleable and may only be redeemed once, the cash value of discount media is 0.00001p per coupon/voucher.
h) Any discount media presented to a server for redemption that appears to have been falsified in any way may be refused at the discretion of the server or Store Manager.
i) Krispy Kreme UK Limited reserves the right to alter, amend, cancel and interpret the standard and specific discount media terms at any time and any decision made by the employees will be final and binding.
j) By making a purchase and accepting a form of discount media that has been duly marked by a server to record the purchase the customer agrees to participate in and accept the terms of the discount media as detailed above. Nothing in the above terms will affect your statutory rights.
k) Any instructions, terms and conditions on any advertising or promotional materials relating to discount media will form part of the standard terms above and the specific discount media set out separately below, in the event of any conflict the terms laid out on this page of the website will take precedent.
l) The redemption of discounts and discount media cannot be used in conjunction with any other promotional offers at the discretion of the Store Manager.

8. Direct Line Free Krispy Kreme Dozen Doughnuts

This unique code is valid for a Free Original Glazed Dozen or Free Classic Assorted Dozen only available through our online "click and collect" service ( www.krispykreme.co.uk/click-and-collect-doughnuts) only (

To redeem the offer
1. Go online www.krispykreme.co.uk/click-and-collect-doughnuts
2. Add a click and collect Original Glazed Dozen or Classic Assorted Dozen to your basket
3. Click "checkout" and enter your unique code in the "discount code" box. Each unique voucher code can only be redeemed once.

This coupon has a cash value of GBP 0.001 and is not transferable. The voucher cannot be used in conjunction with any other offer or promotion. Krispy Kreme UK reserves the right to change, cancel or amend the offer at any time. This offer is only available redeemable online atat www.krispykreme.co.uk only for collection at any Krispy Kreme store. Not redeemable in person at Krispy Kreme stores or through our partner sites, such as but not limited to, Tesco, Morrisons, Service Stations, Costco, and Center-Parcs.


9. Krispy Kreme Digital Slot Machine

Entries will only be accepted via the relevant competition post on the Krispy Kreme UK Facebook page. The competition runs from the 18th April and closes at midnight on Wed 21 June 2017. The competition will run for one hour on the following dates: 19.04, 26.04, 03.05, 10.05, 24.05, 31.05, 07.06, 13.06, 15.06 & 21.06 and 34 winners will be chosen at random and announced on each day the competition is live. Winners will be contacted via the comments section of the competition post. Winners will be contacted directly and asked to message the Krispy Kreme Facebook page for more information. Multiple entries will not be entered. The 34 weekly prizes will consist of the following: 10 x Hershey's Bars, 10 x Hershey's Drops, 7 x Dozen Doughnut Vouchers 7 x Milkshake Voucher. For the dozen doughnuts and milkshakes, winners will be sent a code for use on the Krispy Kreme Click & Collect website to redeem/order and then collect their dozen from any of our stores – NB cannot be collected from our third-party partner outlets. Prize cannot be exchanged for money. Open to UK residents only. Krispy Kreme UK reserves the right to change, cancel or amend the offer at any time. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. By entering this competition, you give Krispy Kreme UK the right to use your email for promotional purposes. Your data will only be used by Krispy Kreme UK and not shared with any third parties.


10. Milkshake Mondays

Offer is buy one Kreme Shake at full price and get another FREE, cheapest shake free. Offer available on these Mondays only: Mon 10th July, Mon 17th July, Mon 24th July, Mon 31st July, Mon 7th Aug, Mon 14th Aug, Mon 21st Aug and Mon 28th Aug. Show offer with barcode on your mobile device, printed copy, Rewards App or Card or Vouchercloud offer to a member of staff to claim. Offer valid in selected* Krispy Kreme UK stores. Not available from Krispy Kreme cabinets or our mobile store at events. Cannot be used in conjunction with any other offer. This coupon has a cash value of GBP 0.001 and is not transferable. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one voucher redeemable per transaction. SUBJECT TO AVAILABILITY

* Our Kreme Shake offer is available in the following stores: Aberdeen, Bath, Birmingham, Bluewater, Bradford, Braehead, Brighton, Bristol, Bromley, Cabots Circus, Cambridge, Cardiff, Cheshire Oaks, Cribbs Causeway, Derby, Durham, Edinburgh, Enfield, Fulham, Gateshead, Glasgow Buchanan, Glasgow Central Station, Glasgow Silverburn, Guildford, Hammersmith, Holborn, Hull, Lakeside, Leeds, Leeds Trinity, Leeds White Rose, Leeds White Rose Box Store, Leicester, Liverpool, Livingston, Luton Airport, Manchester, Manchester Arndale, Manchester Piccadilly, Manchester Piccadilly Station, Manchester Selfridges Trafford, Meadow Hall Sheffield, Merryhill, Milton Keynes, Newcastle, Newport, Norwich, Oxford, Peterborough, Portsmouth, Portsmouth Gunwharf, Preston, Reading, Romford, Shannon Corner, Slough, Solihull, Southampton, Stratford, Sunderland, Swindon, Telford, Victoria, Watford, White City, York.

11. The Little Book of Joy

Free Original Glazed Doughnut with any purchase "Enjoy a little treat on us" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free Original Glazed Doughnut with any purchase made in a Krispy Kreme UK Store, excluding a single carrier bag purchase. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

Buy One cold Drink, Get one FREE. "Chill out with friends" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free cold drink when any cold drink is purchased at full price, cheapest cold drink free. Excludes bottled drinks. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

Free coffee with any purchase "Taste our great coffee" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free small hot drink with any purchase made in a Krispy Kreme UK Store, excluding a single carrier bag purchase. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

Buy one doughnut get one free "Surprise a friend" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free doughnut when any doughnut is purchased, cheapest doughnut free. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

£1 off when you buy any 3 pack "Find a new favourite" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to £1 off any 3 pack purchased. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction.

£2.50 off any Dozen at Tesco "Trolley Treats" Offer only valid in Krispy Kreme cabinets within Tesco. Excludes Krispy Kreme UK stores, Morrisons, Service Stations, Costco, Center Parcs, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to receive £2.50 off any Krispy Kreme Dozen box purchased. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per Dozen purchased. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.

£3 off any Dozen "Picnic special" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to £3 off any single dozen purchased. Offer does not apply on Double Dozen purchases. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.

Buy a second Dozen for £5 and get a free hot drink "Bring the party!" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free small hot drink when an Original Glazed Dozen is bought in addition to any other Dozen purchased at full price. Second Dozen must be an Original Glazed dozen for £5 only, excludes all other Dozen boxes. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.

Buy a second Dozen for £5 and get a free hot drink "Be the office hero" Offer only valid in Krispy Kreme stores. Excludes Tesco, Morrisons, Service Stations, Costco, Center Parcs, Selfridges, Airport stores, Krispy Kreme Occasions and online orders. Offer valid until 12th October 2017. Subject to availability. This offer entitles a customer to a free small hot drink when an Original Glazed Dozen is bought in addition to any other Dozen purchased at full price. Second Dozen must be an Original Glazed dozen for £5 only, excludes all other Dozen boxes. Cannot be used in conjunction with any offer. This coupon has a cash value of GBP 0.001 and is not transferable. Coupons shown on phone or photocopies will not be accepted. Krispy Kreme UK reserves the right to change, cancel or amend offer at any time. Only one coupon redeemable per transaction. Contents of the Classic and Premium Assorted Dozens are subject to availability and range change.


12. Win an American vacation competition

The promoter is Krispy Kreme UK whose registered office is at Krispy Kreme Doughnuts, Unit 4 Albany Park, Frimley Road, Camberley, Surrey, GU16 7PQ. Do not send entries to this address.

Employees of Krispy Kreme UK and their family members or any agencies or companies connected with the completion shall not be permitted to enter the competition.

Closing date for receipt of entries is midnight Sunday 3 rd September 2017. Entries received after time will NOT be considered.

No responsibility can be accepted for entries not received for whatever reason.

To participate in this competition, entrants must purchase a promotional Dozen box from a Krispy Kreme UK store or cabinet.

Each Promotional Dozen will include a unique code. Entrants must then visit www.krispykreme.co.uk/americandaydream and enter this unique code to find out instantly if they are a winner. Internet access required. The promoter cannot guarantee uninterrupted or secure access to this entry route. Only one entry per pack.

The rules of the competition, entry criteria and the prize for each winner are as follows:

All entrants must be 18 years of age or older and must be legal UK residents.

Entry can only be made with the purchase of a promotional Dozen box or a Choose Your Own Dozen in Krispy Kreme UK stores. Subject to availability.

Valid Dozens include where available: Original Glazed Dozen boxes, Classic Dozen boxes, Premium Dozen boxes purchased in Krispy Kreme UK stores and cabinets in Tesco, Morrisons, Service Stations and Center-Parcs and Costco stores. Choose Your Own Dozen is valid Krispy Kreme UK stores

Use of false details will result in disqualification. The entry must be made by the person entering the competition – entries sent through third parties, agencies or by automated means (such as scripts and macros) will not be accepted.

There will be 3 winners of 3 American vacations throughout the competition period. There will be one prize per winner. Holiday winners will be contacted within 72 hours. Winners are able to choose 1 of 6 vacations, subject to availability and specific holiday prizes travel terms and conditions referenced at the end of these general terms and conditions

The following runner-up prizes will also be available: 50 Krispy Kreme Green Gift cards, 5 Krispy Kreme Red Gift cards 100 sunglasses, 75 flip flops, 50 power banks, 100 cooler cups,. Runner-up prize winners will be asked to submit a valid UK postal address to receive their prize. Failure to provide a valid UK postal address will result in the prize being forfeited. Prizes will be posted out within 10 working days. Krispy Kreme accepts no liability for undelivered prizes.

All images of holiday prizes are for illustration purposes only.

To enter, entrants must visit krispykreme.co.uk/americandaydream and enter the unique code as printed on the front panel inside every Krispy Kreme Dozen Box (or on a promotional card for Choose Your Own Dozen purchases) along with personal details including a valid email address. Entrants will then receive an immediate "CONGRATULATIONS YOU HAVE WON A HOLIDAY," or a "CONGRATULATIONS" message with the relevant prize details. It is the entrant's responsibility to check the website to see if they are a winner.

    • Entrants will be required to retain the winning Box as the Promoter reserves the right to ask for this as part of the verification process. Proof of purchase will also be required.
    • It is the responsibility of entrants to notify the promoter of any change of contact details. Proof of identity may be required.
    • Once a potential holiday prize winner is identified, this person will be contacted by email or phone within 72 hours of entering. The winner will be asked to validate eligibility regarding compliance with these rules. The potential prize winner will also be required to provide his / her physical address, full name in order for the prize to be transferred or posted.
    • A potential holiday prize winner is not an actual winner until his/her submission is validated by Krispy Kreme UK. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited.
    • If the Promoter is unable to reach any of the potential prize winners within 5 days of them being identified as a potential prize winner, for whatever reason, the potential prize winner will be disqualified and the prize will be forfeited.
  • The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  • The prizes are not transferable or exchangeable and cannot be redeemed in any other form of compensation. In the event that, for any reason, the prize winners do not take an element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winners and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize. If for any reason a prize is not available, the Promoter reserves the right to substitute another prize with another of equivalent value without giving notice. Unclaimed prizes will be void.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The promoter's decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

All entrants and winners agree, at the Promoter's request, to participate in reasonable promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to the Promoter using their name, town / city and image in promotional material on any channel. All copyright in conjunction with the competition will be owned by Krispy Kreme UK. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant's prior consent.

By entering this competition, you will be added to the Krispy Kreme UK database and indicating your consent to receiving general communications from Krispy Kreme UK in accordance with the Krispy Kreme UK privacy policy from time to time, which is available at www.krispykreme.co.uk/footer/privacy-policy/

This promotion is in no way sponsored, endorsed or administered by, or associated with, Tesco, Morrisons, Roadchef, Moto, Welcome Break, Costco, Center Parcs, Facebook, Twitter or any other Social Network. You are providing your information to Krispy Kreme UK and not to any other party. Any such third parties have no liability for this promotion whatsoever.

If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries.

Krispy Kreme UK reserves the right to cancel, extend or amend the competition and these terms and conditions without notice at any time. Any changes to the competition will be notified to entrants as soon as possible by Krispy Kreme UK.


Holiday prizes terms and conditions

California Road Trip Prize package for 2 adults includes:

Return flights from London to California, landing in Los Angeles and departing from San Francisco, including taxes, fees and one item of checked luggage per person; 8-day car hire, including hire of GPS; 2 nights' hotel accommodation in Los Angeles, with a four-star rating, based on sharing a double or twin room; 2 nights' hotel accommodation in San Francisco, with a four-star rating, based on sharing a double or twin room; 3 nights' hotel accommodation in winner's choice of destinations along the route, with a four-star rating, based on sharing a double or twin room; Daily breakfast throughout trip; £500 spending money; Travel insurance.

Economy flights available from major international airports in London only; Flights may be indirect and not all routings will be available; Winner and guest must have full passport valid for at least 6 months at time of travel; Any necessary visas are responsibility of winner and guest; A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; Hotel accommodation is based on two adults sharing one double or twin room; Hotels will be selected by prize provider at their sole discretion; Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companions to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companion are aged 70 or over; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken from 21st December 2017 – 2nd January 2018 (Christmas and New Year), over UK bank holidays, or over Easter Sunday; Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates no later than six weeks prior to departure; Trip must include a Saturday night stay at one of the selected hotels; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 21 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; The prize excludes domestic ground transfers; The prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; For car hire, the named driver must be aged 21 or over, with a full clean driving license. Any drivers aged 25 or under, or with less than three years' driving experience, will need to pay a supplementary cost for car hire. A valid credit card in the name of the named driver, with sufficient available funds, will be required for security deposit purposes when hiring the car; The prize provider is Element London Ltd (www.element-london.com).

Los Angeles Prize package for 2 adults includes:

Return flights from London to Los Angeles, including taxes, fees and one item of checked luggage per person; Return private airport transfers in Los Angeles; 5 nights' hotel accommodation in Los Angeles, with a four-star rating, based on sharing a double or twin room; Daily breakfast; Four hour guided tour of Los Angeles, Hollywood and Beverley Hills including return hotel transfers; 20 minute sightseeing helicopter flight over Los Angeles, including return hotel transfers; £500 spending money; Travel insurance.

Economy flights available from major international airports in London only; Flights may be indirect and not all routings will be available; Winner and guests must have full passport valid for at least 6 months at time of travel; Any necessary visas are responsibility of winner and guest; A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; Hotel accommodation is based on two adults sharing one double or twin room; Hotel will be selected by prize provider at their sole discretion; Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companion to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companion are aged 70 or over; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken from 21st December 2017 – 2nd January 2018 (Christmas and New Year), over UK bank holidays, or over Easter Sunday; Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates no later than six weeks prior to departure; Stay must include a Saturday night in the hotel; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 21 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; The prize excludes domestic ground transfers; The prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; Maximum weight for taking part in the helicopter tour is 275 lbs/ 125 kg; The prize provider is Element London Ltd (www.element-london.com).

Miami Prize package for 2 adults and 2 children under 12 includes:

Return flights from London to Miami, including taxes, fees and one item of checked luggage per person; 6-day car hire, including hire of GPS; 5 nights' hotel accommodation in Miami, with a four-star rating, based on sharing a family room; Daily breakfast; 30-minute jet boat tour in Miami; Three-course dinner and drinks at a restaurant in Miami, up to a maximum value of £180; £500 spending money; Travel insurance.

Economy flights available from major international airports in London only; Flights may be indirect and not all routings will be available; Winner and guests must have full passport valid for at least 6 months at time of travel; Any necessary visas are responsibility of winner and guests; A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; Hotel accommodation is based on two adults and 2 under-12s sharing one family room; Hotel will be selected by prize provider at their sole discretion; Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companions to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companions are aged 70 or over; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken from 21st December 2017 – 2nd January 2018 (Christmas and New Year), over UK bank holidays, or over Easter Sunday; Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates no later than six weeks prior to departure; Stay must include a Saturday night in the hotel; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 21 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; The prize excludes domestic ground transfers; The prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; For car hire, the named driver must be aged 21 or over, with a full clean driving license. Any drivers aged 25 or under, or with less than three years' driving experience, will need to pay a supplementary cost for car hire. A valid credit card in the name of the named driver, with sufficient available funds, will be required for security deposit purposes when hiring the car; Minimum height for the jet boat experience is 3 foot/ 91 cm; Jet boat experience is not suitable for participants with back problems, heart complaints or other serious medical conditions; The prize provider is Element London Ltd (www.element-london.com).

New Orleans Prize package for 2 adults includes:

Return flights from London to New Orleans, including taxes, fees and one item of checked luggage per person; Return private airport transfers in New Orleans; 5 nights' hotel accommodation in New Orleans, with a four-star rating, based on sharing a double or twin room; Daily breakfast; 2 hour jazz cruise on a traditional steamboat, including buffet dinner; 4 hour swamp and bayou sightseeing tour, including boat ride and return transfers from New Orleans; £500 spending money; Travel insurance.

Economy flights available from major international airports in London only; Flights may be indirect and not all routings will be available; Winner and guest must have full passport valid for at least 6 months at time of travel; Any necessary visas are responsibility of winner and guest; A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; Hotel accommodation is based on two adults sharing one double or twin room; Hotel will be selected by prize provider at their sole discretion; Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companion to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companion are aged 70 or over; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken from 21st December 2017 – 2nd January 2018 (Christmas and New Year), over UK bank holidays, over Easter Sunday, or over the Mardis Gras festival; Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates no later than six weeks prior to departure; Stay must include a Saturday night in the hotel; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 21 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; The prize excludes domestic ground transfers; The prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; The prize provider is Element London Ltd (www.element-london.com).

New York Prize package for 2 adults and 2 children under 12 includes:

Return flights from London to New York, including taxes, fees and one item of checked luggage per person; Return private airport transfers in New York; 3 nights' hotel accommodation in New York, with a four-star rating, based on sharing a double or twin room; 15 minute helicopter sightseeing tour in New York; £250 spending money; Travel insurance.

Economy flights available from major international airports in London only; Flights may be indirect and not all routings will be available; Winner and guests must have full passport valid for at least 6 months at time of travel; Any necessary visas are responsibility of winner and guest; A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; Hotel accommodation is based on two adults and 2 under-12s sharing one family room; Hotel will be selected by prize provider at their sole discretion; Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companions to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companions are aged 70 or over; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken from 21st December 2017 – 2nd January 2018 (Christmas and New Year), over UK bank holidays, or over Easter Sunday; Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates no later than six weeks prior to departure; Stay must include a Saturday night in the hotel; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 21 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; The prize excludes domestic ground transfers; The prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; Maximum weight for the helicopter tour is 350 lbs/ 159 kg; The prize provider is Element London Ltd (www.element-london.com).

Orlando Prize package for 2 adults and 2 children under 12 includes:

Return flights from London to Orlando, including taxes, fees and one item of checked luggage per person; 6-day car hire, including hire of GPS; 5 nights' hotel accommodation in Orlando, with a four-star rating, based on sharing a double or twin room; 1-day family admission to a leading theme park in Orlando; Travel insurance.

Economy flights available from major international airports in London only; Flights may be indirect and not all routings will be available; Winner and guests must have full passport valid for at least 6 months at time of travel; Any necessary visas are responsibility of winner and guest; A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; Hotel accommodation is based on two adults and 2 under-12s sharing one family room; Hotel will be selected by prize provider at their sole discretion; Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companions to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the winner and/or their companions are aged 70 or over; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken from 21st December 2017 – 2nd January 2018 (Christmas and New Year), over UK bank holidays, or over Easter Sunday; Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates no later than six weeks prior to departure; Stay must include a Saturday night in the hotel; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 21 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; The prize excludes domestic ground transfers; The prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; For car hire, the named driver must be aged 21 or over, with a full clean driving license. Any drivers aged 25 or under, or with less than three years' driving experience, will need to pay a supplementary cost for car hire. A valid credit card in the name of the named driver, with sufficient available funds, will be required for security deposit purposes when hiring the car; The prize provider is Element London Ltd (www.element-london.com).


13. 80 Years of Smiles

GB 16+. No purchase necessary. Valid Twitter account and Internet access are required.

To enter: Tweet a group selfie of you enjoying a Krispy Kreme with #80YearsofSmiles and follow @krispykremeUK; between 14/07/17 and 31/08/17 (daily draws) for your chance to win 1 of 1,200 'The Original Dozen' Krispy Kreme vouchers. For full prize details and terms and conditions see http://www.krispykreme.co.uk/Promotional-tsandcs. Promoter: Krispy Kreme UK.

Full Terms & Conditions:

  • 1. This Promotion is open to legal residents of mainland Great Britain (England, Scotland and Wales) aged 16 or over, excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.
  • 2.Promotion Period: Enter between 00.01 BST on 14th July 2017 and 23.59 BST on 31st August 2017. During the Promotion Period, there will be daily draws. Each day of the Promotion will start at 00.01 and end at 23.59.
  • 3. No purchase necessary; however, internet access and a valid Twitter or Instagram account are required.
  • 4.To Enter: a. Log onto your Twitter account (or create one for free), follow @krispykremeUK, tweet a group photo and include the hashtag #80YearsofSmiles.
  • Or
  • a. Log onto your Twitter account (or create one for free), follow @krispykremeUK, tweet a group photo and include the hashtag #80YearsofSmiles.
  • 5.Further Entry Details:
  • a.The photo must be a group photo of 2 or more people;
  • b.Everyone who features in the photo must be smiling; and
  • c.Entrants must get permission from anyone featured in their entry before entering the Promotion.
  • 6. Twitter entrants will need to continue to follow @krispykremeUK and Instagram entrants will need to follow @krispykreme after the Promotion so that they can be contacted if they are selected as a winner.
  • 7. Maximum one entry per person, on any platform (Twitter/Instagram), during the Promotion Period..
  • 8.The Prize: 1200 winners (25 winners per day made up of 15 from Twitter and 20 from Instagram) will each win 1x ‘Original Glazed Dozen’ Krispy Kreme voucher.
  • 9.Additional Prize details and conditions:
  • a.The vouchers can only be used to redeem 1 box of 'Original Glazed Dozen' Krispy Kreme doughnuts.
  • b.The vouchers are valid until 12th October 2017.
  • c.The vouchers cannot be used in conjunction with any other voucher or offer.
  • d.Any vouchers presented to a server for redemption as part of a Promotion which appear to have been defaced or falsified in any way may be refused at the discretion of the server or store manager.
  • e. Vouchers can be redeemed at all Krispy Kreme UK stores, including our stores in Selfridges Birmingham & Manchester and Bentalls Kingston. Not redeemable in Selfridges London or by our third-party partners (Tescos, Moto, Welcome Break, Roadchef, Morrisons, Shell, Costco and Center Parcs).
  • 10. Entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this Promotion.
  • 11.Winner Selection: All valid entries received by the Promoter during each Promotion Period will be entered into the relevant daily prize draw to be conducted within 24 hours of each promotional day (except for weekends) and, for your total confidence, by PromoVeritas, the independent promotional verification service. Their decision is final and no correspondence will be entered into. If the Promoter receives less than 25 valid entries on a given day, the un-awarded prizes will be rolled over to the end of the Promotion Period, and a prize draw from all non-winning entries will be conducted.
  • 12.Winner Notification: The winners will be contacted via a direct message on Twitter or a direct message on Instagram (depending on the method of entry) within 5 working days of the relevant draw and will be required to respond to confirm eligibility, their postal address plus acceptance of the prize within 14 days of initial contact. In the event a winner does not respond within 14 days of initial contact; the Promoter reserves the right to disqualify that winner and allocate that prize to an alternate entrant selected in the same manner.
  • 13.In the event of any dispute, the decision of the Promoter is final.
  • 14.The Promoter reserves the right to reject entries if they:
  • a.contain defamatory, malicious, indecent or other inappropriate content including sexist or racist language or imagery;
  • b.include the names, likenesses, photographs or similar of any individual without their express permission;
  • c.contain immoral or obscene behaviour;
  • d.condone or encourage violent or anti-social behaviour;
  • e.cause offence on the ground of religion, gender, sexual orientation, nudity, disability or age;
  • f.refer to any brand other than the Promoter; or
  • g.represent a danger, health and safety fear or distress.
  • 15. The Promoter reserves the right at its absolute discretion to disqualify entries which it considers do not comply with these terms and conditions or any participant who it reasonably believes has interfered with the fair running of this Promotion.
  • 16. Prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part. The prizes must be taken as stated and accepted as a whole and no compensation will be payable if the winner is unable to use or accept the prizes as stated.
  • 17. In the event of unforeseen circumstances the Promoter reserves the right to substitute the prize for an alternative of equal or greater value. The decision is final and no correspondence will be entered into.
  • 18. Please allow up to 28 days for delivery of the prizes from the date of winner acceptance.
  • 19. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.
  • 20. All entries must be made by the entrant themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that entrant’s entries will be disqualified and any prize award will be void.
  • 21. No responsibility is accepted for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
  • 22. This Promotion is in no way sponsored, endorsed or administered by, or associated with Twitter or Instagram. You understand that you are providing information to the Promoter and not to Twitter or Instagram. The information you provide will only be used for fulfilment of this Promotion unless you have agreed to its use for any other purpose. By entering the Promotion all participants agree to a complete liability release to Twitter and Instagram. All entries will be subject to Twitter and Instagram’s terms of use which can be found at www.twitter.com and www.instagram.com.
  • 23. The Promoter will only use the personal details supplied for the administration of the Promotion and for no other purpose, unless we have your consent. Click to see our privacy policy here: http://www.krispykreme.co.uk/privacy.
  • 24. As far as permitted by law the Promoter excludes all liability in connection with the prize or Prize Draw.
  • 25. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting or participating in any part of the Prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence or generally for intent as well as for gross negligence.
  • 26. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.
  • 27. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  • 28. In the event of unforeseen circumstances only, the Promoter reserves the right to alter, amend or foreclose the prize draw without prior notice.
  • 29. The winners may be requested to participate in reasonable publicity arising from the Promotion.
  • 30. The names and counties of the winners will be available by sending an email to: office@krispykreme.co.uk after 15th October 2017 and will be available for 4 weeks.
  • 31. By entering this Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions.
  • 32. This Promotion is governed by and construed in accordance with the laws of England and Wales and participants submit to the exclusive jurisdiction of the English courts.
  • Promoter: Krispy Kreme UK, Unit 4 Albany Park, Frimley Road, Camberley, Surrey, GU16 7PQ