Community

Terms an conditions

Krispy Kreme is at your disposal to assist with the responsibilities of planning your forthcoming fundraiser. All fundraising orders and agreements are made upon, and subject to, the rules and regulations of Krispy Kreme UK Fundraising Programme as they may be in effect from time to time, and the following regulations:

All orders must be completed 7(seven) days in advance. The date and time of the fundraiser is subject to availability and to approval by Krispy Kreme.

The quantity ordered will not be subject to reduction, and charges will be made accordingly. If the final count is not received 7 (seven) days prior to the event, Krispy Kreme cannot guarantee to fulfil the order.

All fundraising orders must be picked up within one hour of agreed-upon pick up time or they will be considered cancelled. Cancellations must be received by the providing store no later than 4 (four) days prior to scheduled pick up. Cancelled orders received less than 3 (three) days in advance are subject to a charge of 50% of the total purchase price. Orders not picked up within one hour of agreed-upon pick up time will be subject to a charge of 100% of the total purchase price.

Payment in full for fundraising orders must be made on the day of scheduled pick-up.

Payment may be made by any conventional method - cash, debit or credit card, cheque with cheque card. If, for any reason, Krispy Kreme is unable to fulfil your order, we will do our utmost to work with you to rectify the situation.

In order to receive the fundraising discount the following criteria must be met:

  1. The organisation must be non-profit or a charity.
  2. The organisation must supply the store with proof of non-profit status if requested by the store.
  3. The organisation must meet minimum order requirement of 10 dozen.
  4. The organisation must comply with Krispy Kreme recommended resell prices.

The freshness of a Krispy Kreme doughnut is paramount. To ensure this we make them fresh each day and the fundraising doughnuts that you buy must be resold by you within 12 hours.

The same terms and conditions are valid where applicable to the fundraising programme when vouchers are purchased instead of doughnuts.

Your organisation can participate in the fundraising programme once per calendar month unless otherwise agreed.

Unfortunately we are unable to accept returns. If, for any reason, you don't sell all your doughnuts, why not share them with your volunteers?


Krispy Kreme Doughnuts Fundraising